Front Counter Assistant

Walker Automotive,Inc; Clarksville (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Walker Automotive, Inc in Clarksville, TN is seeking a Front Counter Assistant to welcome and assist customers, schedule appointments, and process payments while maintaining a friendly, professional front desk.

You will liaise with automotive technicians to ensure timely service, answer inquiries, and keep the counter area organized. Previous customer service experience is preferred; strong communication and basic computer skills are essential for success in this role.

Qualifications

• Prior customer service experience, preferably in an automotive setting.
• Excellent communication skills and a friendly attitude.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in basic computer skills.
• Knowledge of automotive terminology and services.

Responsibilities

• Greets customers and assists with scheduling appointments
• Answers phone calls and responds to customer inquiries
• Processes payments and handles cash transactions
• Assists in maintaining a clean and organized front counter area
• Communicates with the Automotive Technicians to ensure timely completion of customer vehicles

Skills

Customer service

Communication skills

Multitasking

Basic computer skills

Automotive terminology

Job description

Walker Automotive, Inc - Front Counter Assistant

We are seeking a Front Counter Assistant to join our team at Walker Automotive, Inc in Clarksville, TN. The ideal candidate will have a passion for the automotive industry and be dedicated to providing exceptional customer service.

Responsibilities:

• Greets customers and assists with scheduling appointments
• Answers phone calls and responds to customer inquiries
• Processes payments and handles cash transactions
• Assists in maintaining a clean and organized front counter area
• Communicates with the Automotive Technicians to ensure timely completion of customer vehicles

Qualifications:

• Prior customer service experience, preferably in an automotive setting
• Excellent communication skills and a friendly attitude
• Ability to multitask and prioritize tasks effectively
• Proficiency in basic computer skills
• Knowledge of automotive terminology and services

About Us:

Walker Automotive, Inc has been serving the KY and TN community for over 20 years. We are dedicated to providing top-quality automotive services at competitive prices. Our team of experienced Automotive Technicians are committed to keeping our customer's vehicles running smoothly on the road. Customer satisfaction is our top priority, and we strive to build long-lasting relationships with everyone who walks through our doors.