Front Counter Customer Experience Specialist

Skilled-Trades-Partners; Newington (NH); On-site; USD 32,000 - 42,000; Full time

Job summary

Skilled-Trades-Partners in Newington, NH is seeking a dependable Storefront / Front Counter Support to greet customers, answer phones, assist with basic purchases and orders, and provide general administrative support.

This full-time role offers on-the-job training, a friendly team, and the chance to learn about lumber, building materials, and hardware while helping customers throughout the day. Full-time with occasional Saturday hours.

Qualifications

• Reliable attendance and dependable work ethic.
• Friendly, professional attitude with good communication.
• Comfortable interacting with customers in person and over the phone.
• Basic computer and data-entry skills.

Responsibilities

• Greet customers and determine how you can assist them.
• Answer incoming calls and direct customers to the appropriate person.
• Help customers with straightforward purchases and basic order entry.
• Process cash and credit-card transactions accurately.
• Take clear and accurate messages.
• Direct quotes, takeoffs, and special orders to an experienced salesperson.
• Receive, price, stock, and put away storefront products.
• Keep shelves and customer areas clean, organized, and stocked.
• Assist with filing, paperwork, and general administrative tasks.

Skills

Customer service

Communication

Data entry

Multitasking

Organizational skills

Computer literacy

Tools

POS system

Job description

Skilled-Trades-Partners in Newington, NH is seeking a dependable Storefront / Front Counter Support to greet customers, answer phones, assist with basic purchases and orders, and provide general administrative support.

This full-time role offers on-the-job training, a friendly team, and the chance to learn about lumber, building materials, and hardware while helping customers throughout the day. Full-time with occasional Saturday hours.