Front Counter Clerk - Licensing and Reconciliation (Treasury Office)

Shelby American, Inc.; Sunbury (Northumberland County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Front Counter Clerk for its Treasurer’s Office. This role is pivotal as the first point of contact for the public, requiring excellent customer service skills and attention to detail. You'll be responsible for processing payments, issuing licenses, and performing daily financial reconciliations. The ideal candidate should possess basic accounting knowledge and proficiency in Microsoft Office. Join a supportive environment that values detail-oriented individuals and offers a comprehensive benefits package. This is an excellent opportunity to contribute to your community while developing your professional skills.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Sick Leave

Retirement Plan

Qualifications

• Experience in cash handling, customer service, or clerical/accounting work.
• Strong attention to detail and organizational skills.

Responsibilities

• Provide front counter customer service to the public professionally.
• Process payments, issue licenses, and maintain accurate records.
• Perform daily financial reconciliation and assist with bookkeeping.

Skills

Customer Service Skills

Attention to Detail

Basic Accounting Knowledge

Cash Handling

Data Entry

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Financial Software

Job description

Description

Amenities:

The County of Northumberland offers a full benefits package to employees including health insurance, prescription, vision, dental, vacation, holiday, sick, personal time, and retirement.

Position Summary:

The Front Counter Clerk – Licensing and Reconciliation serves as the first point of contact for the public at the county Treasurer’s Office. This position is responsible for processing payments, issuing licenses, such as dog and fishing licenses), collecting taxes from the public and tax collectors, and performing daily financial reconciliation including balancing a checkbook and preparing deposit summaries. The role requires strong customer service skills, attention to detail, and basic accounting knowledge.

Requirements

Key Responsibilities:

• Provide front counter customer service to the public in a courteous and professional manner
• Issue licenses, permits, and receipts for payments including taxes, dog licenses, and fishing licenses
• Accept and process payments in cash, check, or electronic form
• Maintain accurate records of transactions and licenses issued
• Collect and reconcile daily revenue, balance the office checkbook, and prepare bank deposits
• Work with tax collectors to receive and record collected tax payments
• Assist with basic bookkeeping and data entry in treasury systems
• Perform end-of-day cash drawer balancing and reconcile discrepancies
• Answer phone inquiries and assist customers with licensing and tax related questions
• Ensure compliance with county policies and procedures related to licensing and revenue collection

Minimum Qualifications:

• High school diploma or equivalent
• Experience in cash handling, customer service, or clerical/accounting work
• Basic understanding of accounting and financial reconciliation
• Proficiency in Microsoft Office and financial software
• Strong attention to detail and organizational skills
• Ability to interact with the public in a professional and friendly manner
  

Employment Category:

• Full Time
• Non-Exempt