Front Counter Clerk - Licensing and Reconciliation (Treasury Office)

County of Northumberland; Sunbury (Northumberland County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Front Counter Clerk for the Licensing and Reconciliation role at the county Treasurer’s Office. This position is vital as it serves as the first point of contact for the public, responsible for processing payments and issuing various licenses. The ideal candidate will possess strong customer service skills, attention to detail, and basic accounting knowledge. This full-time role offers a comprehensive benefits package, ensuring employees are well-supported in their professional journey. If you thrive in a dynamic environment and enjoy interacting with the public, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Vacation Time

Sick Leave

Personal Time

Retirement Plan

Qualifications

• High school diploma required with experience in cash handling and customer service.
• Basic understanding of accounting and financial reconciliation is essential.

Responsibilities

• Provide courteous front counter customer service to the public.
• Process payments, issue licenses, and maintain accurate transaction records.
• Perform daily financial reconciliation and assist with bookkeeping tasks.

Skills

Customer Service Skills

Attention to Detail

Basic Accounting Knowledge

Cash Handling

Organizational Skills

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Financial Software

Job description

Description

Amenities:

The County of Northumberland offers a full benefits package to employees including health insurance, prescription, vision, dental, vacation, holiday, sick, personal time, and retirement.

Position Summary:

The Front Counter Clerk – Licensing and Reconciliation serves as the first point of contact for the public at the county Treasurer’s Office. This position is responsible for processing payments, issuing licenses, such as dog and fishing licenses), collecting taxes from the public and tax collectors, and performing daily financial reconciliation including balancing a checkbook and preparing deposit summaries. The role requires strong customer service skills, attention to detail, and basic accounting knowledge.

Requirements

Key Responsibilities:

• Provide front counter customer service to the public in a courteous and professional manner
• Issue licenses, permits, and receipts for payments including taxes, dog licenses, and fishing licenses
• Accept and process payments in cash, check, or electronic form
• Maintain accurate records of transactions and licenses issued
• Collect and reconcile daily revenue, balance the office checkbook, and prepare bank deposits
• Work with tax collectors to receive and record collected tax payments
• Assist with basic bookkeeping and data entry in treasury systems
• Perform end-of-day cash drawer balancing and reconcile discrepancies
• Answer phone inquiries and assist customers with licensing and tax related questions
• Ensure compliance with county policies and procedures related to licensing and revenue collection

Minimum Qualifications:

• High school diploma or equivalent
• Experience in cash handling, customer service, or clerical/accounting work
• Basic understanding of accounting and financial reconciliation
• Proficiency in Microsoft Office and financial software
• Strong attention to detail and organizational skills
• Ability to interact with the public in a professional and friendly manner
  

Employment Category:

• Full Time
• Non-Exempt