Front Counter Assistant

Walker Automotive,Inc; Kentucky; On-site; USD 26,000 - 32,000; Full time

Job summary

Walker Automotive, Inc. in Elkton, KY is seeking a Front Counter Assistant to deliver friendly customer service at the automotive center. You will greet customers, answer phones, and help schedule services with accuracy and a positive attitude.

The role requires prior customer service experience, good communication, and basic knowledge of automotive terminology. On-site work with opportunities for growth within a family-owned business.

Qualifications

• Experience in customer service, preferably in automotive or similar environment.
• Strong communication and multitasking abilities in a fast-paced setting.
• Basic knowledge of automotive terminology and vehicle makes/models.
• Proficiency with computer systems and software such as Microsoft Office.
• Positive attitude and willingness to learn new skills.

Responsibilities

• Provide exceptional customer service to all clients visiting the automotive center.
• Answer phones and assist with scheduling appointments for automotive services.
• Greet customers and direct them to the appropriate department.
• Assist with inventory management and ordering automotive parts as needed.
• Handle cash and credit card transactions accurately.

Skills

Customer service

Communication

Multitasking

Automotive terminology

Microsoft Office

Tools

Microsoft Office

Job description

Welcome to Walker Automotive, Inc.! We are currently seeking a friendly and efficient Front Counter Assistant to join our team at our Elkton, KY location. If you have a passion for the automotive industry and enjoy providing excellent customer service, this may be the perfect opportunity for you.

Responsibilities:

• Provide exceptional customer service to all clients visiting the automotive center
• Answer phones and assist with scheduling appointments for automotive services
• Greet customers as they arrive and direct them to the appropriate department
• Assist with inventory management and ordering automotive parts as needed
• Handle cash and credit card transactions accurately

Requirements:

• Prior experience in a customer service role, preferably in an automotive setting
• Strong communication skills and the ability to multitask in a fast-paced environment
• Knowledge of automotive terminology and basic understanding of vehicle makes and models
• Proficiency with computer systems and software such as Microsoft Office
• A positive attitude and willingness to learn new skills

At Walker Automotive, Inc., we are dedicated to providing our customers with top-notch automotive services and unparalleled customer satisfaction. We believe in fostering a positive work environment where employees are valued for their contributions and are given opportunities for growth and advancement.

As a family-owned business with over 20 years of experience in the automotive industry, Walker Automotive, Inc. has earned a reputation for excellence in Elkton, KY and the surrounding areas. Our team of skilled technicians and friendly staff work together to deliver high-quality automotive solutions to our valued customers.