Auto Service Front Desk Specialist

Walker Automotive,Inc; Kentucky; On-site; USD 26,000 - 32,000; Full time

Job summary

Walker Automotive, Inc. in Elkton, KY is seeking a Front Counter Assistant to deliver friendly customer service at the automotive center. You will greet customers, answer phones, and help schedule services with accuracy and a positive attitude.

The role requires prior customer service experience, good communication, and basic knowledge of automotive terminology. On-site work with opportunities for growth within a family-owned business.

Qualifications

• Experience in customer service, preferably in automotive or similar environment.
• Strong communication and multitasking abilities in a fast-paced setting.
• Basic knowledge of automotive terminology and vehicle makes/models.
• Proficiency with computer systems and software such as Microsoft Office.
• Positive attitude and willingness to learn new skills.

Responsibilities

• Provide exceptional customer service to all clients visiting the automotive center.
• Answer phones and assist with scheduling appointments for automotive services.
• Greet customers and direct them to the appropriate department.
• Assist with inventory management and ordering automotive parts as needed.
• Handle cash and credit card transactions accurately.

Skills

Customer service

Communication

Multitasking

Automotive terminology

Microsoft Office

Tools

Microsoft Office

Job description

Walker Automotive, Inc. in Elkton, KY is seeking a Front Counter Assistant to deliver friendly customer service at the automotive center. You will greet customers, answer phones, and help schedule services with accuracy and a positive attitude.

The role requires prior customer service experience, good communication, and basic knowledge of automotive terminology. On-site work with opportunities for growth within a family-owned business.