Automotive Service Advisor

Walker Automotive,Inc; Clarksville (TN); On-site; USD 42,000 - 66,000; Full time

Job summary

Walker Automotive, Inc. in Clarksville, TN is seeking an Automotive Service Advisor to deliver excellent service and guide customers through repairs.

You will explain services, prepare estimates, schedule appointments, and coordinate with technicians to ensure timely repairs. A strong emphasis on honesty, integrity and professionalism.

Qualifications

• Prior experience in the automotive industry.
• Strong communication and customer service skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Knowledge of automotive systems and repairs.
• Proficiency in computer software for scheduling and invoicing.

Responsibilities

• Interact with customers to understand their automotive service needs.
• Recommend automotive services and repairs based on customer needs.
• Schedule appointments and follow up on services rendered.
• Provide accurate estimates and explanations of automotive services.
• Communicate with technicians to ensure timely completion of automotive repairs.

Skills

Customer service

Communication skills

Multitasking

Automotive knowledge

Scheduling software

Tools

Scheduling software

Invoicing software

Job description

Join Our Team at Walker Automotive, Inc. in Clarksville, TN!

Are you passionate about the automotive industry and enjoy providing exceptional customer service? If so, we are looking for a dedicated Automotive Service Advisor to join our team at Walker Automotive, Inc. in Elkton, KY. As an Automotive Service Advisor, you will play a crucial role in ensuring our customers receive top-notch service and assistance with their automotive needs.

Key Responsibilities:

• Interact with customers to understand their automotive service needs
• Recommend automotive services and repairs based on customer needs
• Schedule appointments and follow up on services rendered
• Provide accurate estimates and explanations of automotive services
• Communicate with technicians to ensure timely completion of automotive repairs

Qualifications:

• Prior experience in the automotive industry
• Strong communication and customer service skills
• Ability to multitask and prioritize in a fast-paced environment
• Knowledge of automotive systems and repairs
• Proficiency in computer software for scheduling and invoicing

If you are passionate about the automotive industry and enjoy helping customers with their automotive needs, we want to hear from you! Join our team at Walker Automotive, Inc. in Clarksville, TN and be a part of our commitment to excellence in automotive service.

About Us:

Walker Automotive, Inc. is a family-owned and operated automotive repair shop in Elkton, KY. With over 20 years of experience in the industry, we take pride in providing our customers with high-quality automotive services at competitive prices. Our team of skilled technicians and service advisors are dedicated to ensuring customer satisfaction with every visit. At Walker Automotive, Inc., we believe in honesty, integrity, and professionalism in all that we do. Join us and become a part of our automotive family today!