Front Area Administrative Coordinator

Colorado State University; United States; On-site; USD 51,577,000 - 60,317,000; Full time

Job summary

Colorado State University’s Veterinary Teaching Hospital seeks a Veterinary Receptionist to manage first contact with clients and support essential front-desk duties. The role focuses on outstanding customer service, accurate data entry, and coordination with veterinary staff.

The position requires flexible availability Monday–Friday with early start times, and the candidate should be comfortable handling payments and routine administrative tasks in a fast-paced hospital setting.

Qualifications

• High School diploma or GED.
• 6 months of general clerical experience.
• 12 months of forward-facing customer service experience.

Responsibilities

• Enter/verify client and patient demographic information into our electronic software.
• Client check in and check out for services as assigned (Including knowledge of hospital policies and consent forms required).
• Utilize Push to Talk phones, TEAMS application, and email technology to communicate with extended team members.
• Accept payments (cash, check, credit card, Care Credit) for deposits and dismissals during each visit, and other daily administrative tasks as assigned.
• Works directly with extended medical teams as necessary to understand and explain invoices/estimates to clients.

Skills

Customer service

Clerical skills

Communication

Education

High School Diploma or GED

Job description

Job Description Position Summary

Veterinary Receptionist at the Veterinarian Teaching Hospital provides excellent customer service to our clients and are the first and last contact with our clients. This is an administrative position with little to no animal handling. Our department is responsible for providing excellent customer service by answering the phones, checking in/out clients, and other admin tasks as assigned. Priority will be given to applicants who have veterinary background (clinic, terminology, etc.) and/or experience. This position will be given a monthly set schedule which will depend on the hospital needs for coverage. We are looking for someone who is flexible and willing to cover shifts during the days/times mentioned (Monday-Friday, 6:30am-6pm). This position will need to have flexibility to work any of those shift times Monday through Friday, along with reliability during inclement weather. Please email the email listed above with your resume, cover letter and 3 references to be fully considered for the position by search committee.

Full Consideration Date 2/15/2026 Signing Bonus None

Brief Work Unit Description

Veterinary Teaching Hospital At the CSU Veterinary Teaching Hospital (VTH) we exist to educate the next generation of veterinarians by providing exceptional veterinary care and service to the community every day. This work unit exists to provide administration and direction of the Veterinary Teaching Hospital and provide a support facility for service to the general public and referring veterinarians.

Why work at Colorado State University?

CSU was recently ranked first among Colorado-based educational employers and fifth among all in-state employers in Forbes magazine’s “America’s Best Employers by State!”

• Confidence – they expect success in what they do
• Compassion – they have genuine care and concern for others
• Empowerment – they use their knowledge and skills to adjust, change, and improve daily tasks/work for themselves and others
• Integrity – they are honest, and others trust them
• Responsibility – they take ownership of decisions and actions

Essential Job Duties

• Enter/verify client and patient demographic information into our electronic software
• Client check in and check out for services as assigned (Including knowledge of hospital policies and consent forms required)
• Utilize Push to Talk phones, TEAMS application, and email technology to communicate with extended team members
• Accept payments (cash, check, credit card, Care Credit) for deposits and dismissals during each visit, and other daily administrative tasks as assigned
• Works directly with extended medical teams as necessary to understand and explain invoices/estimates to clients

Conditions of Employment

This is an essential worker position and must be willing and able to report to work as directed to perform essential and/or emergency services without delay or interruption even in times of inclement weather. These positions will have working hours between 6:30 AM-6:00PM, Monday through Friday with full flexibility within those days and hours and may be asked to adjust work schedule to meet the needs of the department and hospital. The successful candidate must be legally authorized to work in the United States by the proposed start date; the department will not provide visa sponsorship for this position.

Supervision

None

Minimum Qualifications

• High School diploma or GED.
• 6 months of general clerical experience.
• 12 months of forward-facing customer service experience.

Preferred Qualifications

• Call center, business office, medical record, and/or reception experience.
• Experience working in the veterinary or human medicine field.
• Demonstrated experience with online scheduling systems.
• Strong verbal and written communication skills (assessed via written materials and during interview process).
• Independent decision-making skills (assessed during interview process).
• Flexibility – willing and able to work in several departments and flex to the needs and norms of each area.

Salary Range

$18/hour - $21.05/hour ($37,440/year - $43,800/year)

Employee Benefits

Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact. Review our detailed benefits information here. Explore the additional perks of working at CSU here. For the total value of CSU benefits in addition to wages, use our compensation calculator. Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in!

Background Check Policy Statement

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

EEO

Colorado State University (CSU) provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Inspired by its land-grant heritage, Colorado State University is committed to excellence and engagement, setting the standard for public research universities in teaching, research, service and extension for the benefit of the citizens of Colorado, the United States, and the world.

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