Frisco East Event Staff Director

Hope Fellowship Ministries; Frisco (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Hope Fellowship Ministries is seeking an Event Staff Director for Frisco East Campus to lead, schedule, train, and care for event staff and Hope Kids volunteers. You will oversee multiple recurring ministry environments and ensure safe, engaging settings for children and families.

The role requires strong organization, proactive scheduling, and the ability to coordinate across four campuses while aligning with the Children's Pastor and campus team.

Qualifications

• Organized, proactive planning in busy event-driven environment.
• Relational skills to develop staff and volunteers.
• Ability to manage multiple recurring ministry environments.
• Strong written and verbal communication with staff and partners.
• Balance independent leadership with campus team collaboration.
• Passion for creating safe, welcoming environments for children and families.

Responsibilities

• Write and review policies and procedures for HK Event Staff Ministry.
• Oversee campus events and large events at all campuses.
• Coordinate training for new employees.
• Lead campus staff in changes, growth, and leadership.
• Lead monthly department meetings.
• Communicate with campus staff and pastors about curriculum and ministry needs.
• Plan staff training and appreciation events.
• Lead campus Event Staff Coordinators.
• Lead campus Event Staff Coordinators by setting expectations and feedback.
• Onboard new Service Coordinators and ensure training compliance.
• Coordinate onboarding and required training with HR and ministry leadership.
• Train, encourage, and hold staff accountable to policies and safety standards.
• Build team culture of reliability, hospitality, and care for children.

Skills

Organized & proactive

Relational

Manage competing priorities

Clear communication

Independent & collaborative

Kids & families oriented

Job description

Job Details: Job Location: Frisco East Campus - Frisco, TX 75035, The Frisco East Campus Event Staff Director provides leadership for all event staff coordinators at each campus. They also provide leadership for the Hope Kids Event Staff ministry at Frisco East by scheduling, training, developing, and caring for Event Staff while creating safe, engaging, and Christ-centered environments for children and families. This role oversees weekday and recurring event-based Kids Ministry at the campus, including Re|Generation, Re|Engage, Saturday night services, Grow, Students, and other special events.Frisco East has the most consistent year-round event schedule of the four campuses. This position requires a high level of organization, proactive scheduling, and the ability to manage multiple recurring ministry environments at the same time. Because of the volume of evening events, the role focuses on weekday and Saturday event coverage and not on routine Sunday service support. The Director will report to the Frisco East Children's Pastor and Lead Children’s Pastor. They will also partner with the campus Kids Team and other ministries so every event is staffed, prepared, and carried out with excellence.

RESPONSIBILITIES:

Team Leadership & Development:

• Write and review policies and procedures for HK Event Staff Ministry
• Oversee campus events and large events at all campuses
• Coordinate training for new employees
• Lead campus staff in changes, growth, and leadership
• Lead monthly department meetings
• Communicate with campus staff and pastors about curriculum and ministry needs
• Plan staff training and appreciation events
• Lead campus Event Staff Coordinators

Meet weekly to check in and talk about upcoming events, ministry, staffing, and curriculum.

Campus Responsibilities

• Lead and develop the Campus Event Staff Coordinators by setting clear expectations, giving regular feedback, and supporting their growth
• Hold regular one-on-one meetings with each Coordinator to review priorities, staffing, and concerns
• Manage Event Staff Coordinators at Frisco West, McKinney and Prosper
• Onboard new Service Coordinators, and make sure they complete required training and understand Hope Fellowship’s policies and child safety standards
• Set consistent standards for scheduling, event procedures, curriculum use, and communication across all four campuses
• Review Service Coordinators’ performance and complete evaluations with the Campus Children’s Pastors and HR
• Lead regular meetings with the Coordinator team to share ideas, solve problems, and keep campuses aligned
• Recruit, interview, and help onboard Event Staff for Frisco East, in partnership with the Children's Pastor and HR
• Coordinate onboarding and required training with HR and ministry leadership. HR completes background checks and shares the cleared or not-cleared result.
• Train, encourage, and hold staff accountable to Hope Fellowship's policies, safety expectations, and ministry standards
• Identify and develop Service Coordinators, and communicate clearly with them before and after delegated events
• Review and approve Coordinators’ weekly payroll hours by the established deadline
• Build a team culture of reliability, hospitality, intentional ministry, and care for children

Curriculum & Resource Management:

• Use the shared Hope Kids curriculum at Frisco East events. Frisco East is not responsible for writing curriculum and may occasionally assist the other Campus Event Staff Coordinators.
• Share ideas and maintain consistent standards with the other campus coordinators
• Prepare rooms, curriculum, and supplies before each event

Event & Campus Operations:

• Oversee Kids Ministry for all applicable Frisco East events, including Monday nights (Re|Generation), Tuesday nights during Grow semesters, Wednesday nights (Students), Thursday nights (Re|Engage), Saturday night services, and special events, classes, and conferences
• Schedule staff through Planning Center Services and monitor coverage so the right number of staff are scheduled for the number and ages of children registered
• Monitor event registrations, classroom assignments, staffing needs, and schedule changes
• Coordinate rooms, check-in, supplies, and classroom preparation
• Establish clear event procedures and make sure they are carried out consistently across recurring events

On-Site Execution & Safety:

• Provide live direction, encouragement, and real-time problem-solving during events
• Visit classrooms weekly or monthly to make sure staff are engaging children and using the curriculum
• Track attendance and staffing numbers
• Ensure appropriate supervision, child safety, incident reporting, and required support for children with additional needs
• Make sure rooms are reset and shared spaces are returned to their expected condition after events
• Communicate concerns and improvement opportunities to the Children's Pastor and ministry partners

Cross-Ministry Collaboration:

• Communicate regularly with the Frisco East Children's Pastor about upcoming events, staffing needs, curriculum, facility needs, and ministry opportunities
• Work with the campus Kids Team to align weekday ministry with the campus's vision and priorities
• Build relationships with campus staff and ministry leaders so Kids Ministry is a collaborative partner and not a separate service
• Participate in campus staff meetings, Hope Kids meetings, and other gatherings as scheduled
• Coordinate VBS and Lead Frisco East's portion of Mini VBS, including staffing, supplies, activities, and workdays
• Coordinate Kids Ministry for Respite Night, conferences, and other events
• Support Sunday service Kids Ministry when feasible and requested. Weekday and Saturday commitments are the primary focus.

SCHEDULE:

• Average of 40 hours per week, planned with the Children's Pastor around Frisco East's year-round event calendar. Weekly hours are reviewed periodically. Hours over 40 in a week require prior approval.
• Evening availability is essential, including recurring Monday, Thursday, and Saturday commitments, and Tuesday and Wednesday events as applicable
• Office and preparation hours are scheduled around event responsibilities, with appropriate breaks between daytime work and evening events
• Other Times
  • Mini VBS, conferences, and special events (times as needed)
  • Training and staff development (times as needed)

Sunday service coverage is not a routine expectation

This is an hourly, non-exempt position. All time worked is recorded.

Qualifications: YOU'RE A GOOD FIT IF YOU ARE:

• Organized and Proactive: You plan ahead, schedule carefully, and follow through on details in a busy, event-driven environment.
• Relational: You enjoy building relationships, encouraging others, and developing reliable staff.
• Able to Manage Competing Priorities: You can run several recurring ministry environments at once and stay calm when plans change.
• A Clear Communicator: You communicate well with staff, volunteers, parents, and ministry partners.
• Independent and Collaborative: You are comfortable leading on your own while working closely with the Children's Pastor and campus team.
• Passionate about Kids and Families: You care about creating safe, welcoming environments where children feel loved and have fun.