Frisco Dodge - Service Receptionist

Greenway Automotive; Frisco (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Une entreprise automobile dynamique à Frisco recherche un réceptionniste de service pour rejoindre son équipe. Vous serez le premier point de contact pour les clients, offrant un service à la clientèle exceptionnel tout en accomplissant des tâches administratives importantes. Ce poste offre un environnement de travail professionnel et une variété d'avantages, y compris un salaire compétitif et des possibilités d'avancement.

Benefits

Avantages de la santé complète incluant l'assurance médicale, dentaire et de vision

Plan d'épargne retraite 401(k)

Flexible Schedule

Congés payés

Remises sur les achats et services pour les employés

Opportunités d'avancement excellentes

Installations modernes avec un environnement de travail professionnel

Qualifications

• Diplôme de lycée ou GED requis.
• Expérience en service client ou expérience similaire préférée.
• Capacités organisationnelles et de gestion du temps solides.

Responsibilities

• Accueille tous les clients de manière chaleureuse et sincère.
• Répond aux téléphones et dirige les appels.
• Aide à la planification et à la confirmation des rendez-vous de vente.

Skills

Communication

Service client

Résolution de problèmes

Compétences téléphoniques

Organisation

Gestion du temps

Compétences informatiques

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Join to apply for the Frisco Dodge - Service Receptionist role at Greenway Automotive.

The Service Department Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she sets the tone for our dealership's Service Department by being an outstanding listener and information source. The Receptionist helps customers who are looking or have purchased vehicles by answering questions, contacting service personnel with exceptional customer service. In addition, he or she performs administrative duties and operates the telephone switchboard for call routing.

Responsibilities

• Greets all customers in a warm, sincere, and helpful manner
• Answers dealership group phones and directs calls as necessary
• Coordinates questions and issues with the appropriate department personnel
• Handles customer complaints or escalates when necessary
• Assists in scheduling and confirming sales appointments
• Provides administrative assistance as needed
• Performs other duties as assigned

Benefits

• Competitive Pay
• Excellent Advancement Opportunities
• Employee Purchase and Service Discounts
• Flexible Schedule
• Paid Vacation
• Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
• 401(k) Retirement Savings Plan
• State of the Art Facility with a Professional Working Environment

Minimum Requirements

• High school diploma or GED required
• Previous customer service or related experience preferred
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
• Excellent telephone skills
• Strong organizational and time management skills
• Helpful attitude and friendly demeanor
• Highly professional and dependable
• Strong computer and internet skills, including Microsoft Office suite

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Motor Vehicle Manufacturing

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