Friendly Retail Associate - Flexible Hours Community Impact

Kroc Center; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Grand Rapids is seeking a part-time Retail Associate to provide friendly customer service, process donations, and help maintain an organized, welcoming shopping environment for customers and donors.

You will operate the cash register, handle donations, and support store operations with a team. The role requires a flexible schedule, including evenings, weekends, and holidays, with training provided and opportunities to grow retail and customer service skills.

Qualifications

• Friendly customer service ability and donor interaction.
• Ability to process donated merchandise.
• Reliable attendance and punctuality.
• Basic communication and teamwork skills.
• Basic math and computer skills.
• Flexible schedule including evenings, weekends, and holidays.
• Ability to stand, walk, and lift or move merchandise.

Responsibilities

• Provide friendly customer service on the sales floor, donation area, and during store activities.
• Operate the Point-of-Sale system and handle cash responsibly.
• Follow store opening and closing procedures as assigned.
• Assist donors with donations and provide receipts.
• Sort, tag, price, and prepare donated merchandise according to goals and timelines.
• Identify items for eCommerce and move to sales floor as assigned.
• Stock, clean, organize, and maintain the sales floor and storage areas.
• Assist with receiving and loading donations as needed.
• Follow Salvation Army policies regarding merchandise handling and safety.

Skills

Customer service

Cash handling

Communication

Teamwork

Math skills

Computer skills

Flexible schedule

Physical stamina

Education

High school diploma

Tools

POS system

Job description

The Salvation Army Thrift Store in Grand Rapids is seeking a part-time Retail Associate to provide friendly customer service, process donations, and help maintain an organized, welcoming shopping environment for customers and donors.

You will operate the cash register, handle donations, and support store operations with a team. The role requires a flexible schedule, including evenings, weekends, and holidays, with training provided and opportunities to grow retail and customer service skills.