Friendly Courtesy Clerk—Fast-Paced Retail Support

Vallarta Supermarkets; Whittier (CA); On-site; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Free $25,000 Basic Life and AD&D

401(k) Retirement Plan

Paid vacation

Access to legal services

Premium pay for holidays

Savings marketplace & credit union

Recognition programs

Job summary

Vallarta Supermarkets in Whittier, CA is seeking a Courtesy Clerk to provide excellent customer service at the check stand, bag groceries, assist with carry-out, and keep the store clean and welcoming.

You will greet customers, follow six steps of service, model core values, help locate products, perform price checks, and maintain safety and housekeeping standards while working a flexible schedule.

Qualifications

• Friendly, courteous personality with strong customer service skills.
• Ability to learn store product locations and support customers.
• Ability to work in a fast-paced environment.
• Must be able to speak, read, write, and understand English.
• Must be legally authorized to work in the U.S.
• Must work flexible schedule: afternoons, evenings, weekends, and holidays.

Responsibilities

• Greet customers and team members using Vallarta’s six steps of extraordinary service.
• Model Vallarta Core Values: customer service, commitment, integrity, respect, humility, and teamwork.
• Bag groceries according to Vallarta’s procedures and customer requests.
• Assist customers with carry-out service and locating products in the store.
• Perform accurate price checks as requested.
• Check and secure items at the bottom of shopping carts when trained.
• Perform 'go-backs' returning perishable and non-perishable items to shelves promptly.
• Safely gather shopping carts and maintain parking lot cleanliness.
• Assist with spills, cleaning, restroom cleaning, sweeping, mopping, and trash removal (if trained).
• Keep store perimeters clean including cart corrals, parking lot, sidewalks, and receiving dock.
• Monitor and report building maintenance needs or safety hazards.
• Maintain janitorial room organized and stocked with approved supplies (if trained).
• Maintain high housekeeping and safety standards.
• Treat coworkers and customers respectfully at all times.
• Abide by all store rules, company policies, and Employee Handbook.
• Report injuries, unsafe conditions, or misconduct to management.

Skills

Customer service

English literacy

Teamwork

Job description

Vallarta Supermarkets in Whittier, CA is seeking a Courtesy Clerk to provide excellent customer service at the check stand, bag groceries, assist with carry-out, and keep the store clean and welcoming.

You will greet customers, follow six steps of service, model core values, help locate products, perform price checks, and maintain safety and housekeeping standards while working a flexible schedule.