Fresh Produce Customer Experience Specialist

Kroger; Wintersville (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Kroger in Wintersville, OH is hiring for a department/customer service role focused on delivering outstanding customer experiences and maintaining a safe, clean store environment. You will assist the department manager in meeting sales goals, promote products, and help customers with product knowledge while following safety procedures and reporting issues to management.

The position requires strong communication, the ability to work in a fast-paced setting, and a customer-first mindset.

Qualifications

• Demonstrated customer service skills and the ability to assist customers in a fast-paced environment.
• Strong communication skills to convey information clearly and helpfully.
• Ability to handle stressful situations while maintaining professionalism.

Responsibilities

• Greet customers and answer questions about products sold in the department and store.
• Assist with maintaining safe, clean environment and proper temperatures.
• Label, stock, and inventory department merchandise and ensure quality and freshness.
• Notify management of safety risks, discrepancies, and customer issues.
• Provide support through direct interaction with customers and associates.
• Maintain knowledge of products and respond to customer inquiries and suggestions.

Skills

Customer service

Effective communication

Stress management

Conflict resolution

Teamwork

Basic math

Job description

Kroger in Wintersville, OH is hiring for a department/customer service role focused on delivering outstanding customer experiences and maintaining a safe, clean store environment. You will assist the department manager in meeting sales goals, promote products, and help customers with product knowledge while following safety procedures and reporting issues to management.

The position requires strong communication, the ability to work in a fast-paced setting, and a customer-first mindset.