Fresh Perishables Specialist - Customer & Merchandising

H-E-B; Northlake (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

H-E-B is seeking a Perishable Representative to keep the department well stocked and clean while delivering superior customer service. You will prepare, package, and merchandise fresh products daily, following food safety and sanitation standards.

Responsibilities include assisting customers, taking orders, answering product questions, and applying suggestive selling to increase department sales. You may support other departments as needed to ensure quality and freshness.

Qualifications

• Customer service and communication skills
• Computer systems knowledge (Telxon, ACR, label machine)
• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills

Responsibilities

• Provides superior customer service
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products and assists them with selections
• Prepares, packages, and merchandises fresh product
• Slices, packages, labels, and rotates products
• Scans in items on Telxon for production
• Assists in technical areas as needed
• Merchandises product effectively
• Uses suggestive selling techniques to meet customer needs and build department sales
• Makes regular announcements related to freshly-produced items, and to increase sales
• Cleans and sanitizes display cases; properly operates / maintains equipment
• Complies with H-E-B food safety and sanitation standards
• Complies with departmental SOPs and store operating procedures
• Aguas: Peels, cuts, and chops fresh fruits and vegetables; Prepares fresh specialty drinks and food products
• Floral: Designs floral arrangements; designs merchandising programs
• Market: Cuts, trims, and prepares meat; Ensures proper rotation and storage; Maintains coolers and freezers; Weighs, prices, and packages selections
• Produce: Stocks and rotates product; communicates product knowledge; Cuts and prices produce
• Seafood: Knowledgeable about fish; Weighs, prices, and packages selections
• The responsibilities and essential functions outline the general nature and level of work, may be modified based on business needs

Skills

Customer service

Communication

Telxon

ACR

Label machine

Planning

Reading and writing

Education

HS Diploma or GED

Tools

Telxon

ACR

Label machine

Job description

H-E-B is seeking a Perishable Representative to keep the department well stocked and clean while delivering superior customer service. You will prepare, package, and merchandise fresh products daily, following food safety and sanitation standards.

Responsibilities include assisting customers, taking orders, answering product questions, and applying suggestive selling to increase department sales. You may support other departments as needed to ensure quality and freshness.