Fresh Food Service Associate | Customer-First & Merchandising

H-E-B; Fort Worth (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B in Fort Worth is hiring a Food Service Representative to provide exceptional customer service and to prepare, package, and merchandise fresh products daily. You will ensure all food safety and sanitation standards are met while keeping displays clean and organized.

The role involves taking customer orders, answering questions, rotating stock, and using basic computer systems. A friendly, detail‑oriented approach is essential for success in this fast-paced environment.

Qualifications

• Customer service oriented and personable.
• Able to read, write, and communicate clearly.
• Strong planning and organizational skills.
• Experience using basic computer systems is helpful.

Responsibilities

• Provide superior customer service.
• Prepare, package, and merchandise fresh product.
• Take orders from customers by phone or in person.
• Answer customer questions and assist with product selections.
• Slice, package, label, and rotate products.
• Use suggestive selling to meet customer needs and boost sales.
• Scan items on telxon for production.
• Assist in technical areas as needed.
• Merchandise products effectively.
• Clean and sanitize display cases.
• Handle and maintain operation of equipment.
• Make announcements to inform customers of products.
• Follow food safety and sanitation standards.
• Track production and shrink through department processes.

Skills

Customer service

Reading & writing

Planning & organizing

Communication/interpersonal

Telxon/ACR/Label knowledge

Education

HS Diploma or GED

Tools

Telxon

ACR

Label Machine

Job description

H-E-B in Fort Worth is hiring a Food Service Representative to provide exceptional customer service and to prepare, package, and merchandise fresh products daily. You will ensure all food safety and sanitation standards are met while keeping displays clean and organized.

The role involves taking customer orders, answering questions, rotating stock, and using basic computer systems. A friendly, detail‑oriented approach is essential for success in this fast-paced environment.