French Speaking Search Engine Customer Expert - Work Remote In Greece

Mercier Consultancy Group; United States; Remote; USD 26,000 - 36,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Health Insurance coverage

Competitive Monthly Salary

13th and 14th salaries

Job summary

Mercier Consultancy Group is seeking a French-speaking Search Engine Customer Expert to deliver high-quality support for users in Greece, combining technical search knowledge with strong communication. You will assist via phone, chat, or email and analyze queries to optimize the user experience.

The role offers relocation to Greece with a comprehensive onboarding, health coverage, and growth opportunities within a premier European staffing firm in the BPO landscape.

Qualifications

• Native or fluent French (spoken and written).
• Proficiency in English for corporate communication.
• Valid EU passport (mandatory for this role).
• Prior experience in a Customer Support Services role is advantageous.
• Strong problem-solving skills and a passion for technology and search engines.
• Willingness to relocate to Greece for this opportunity.

Responsibilities

• Deliver professional and accurate assistance to users, maintaining the highest standards of the Customer Support Services industry.
• Analyze search engine queries and provide effective solutions to optimize user experience.
• Handle inquiries via phone, chat, or email, ensuring a seamless support journey.
• Collaborate with cross-functional teams to escalate complex technical issues.
• Maintain comprehensive records of client interactions within our CRM systems.
• Stay up-to-date with evolving search engine policies and service standards.
• Participate in ongoing training to ensure the highest performance metrics are met.

Skills

French language

English language

Customer support experience

Problem solving

Communication skills

Tools

CRM systems

Job description

French Speaking Search Engine Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in connecting top-tier talent with world-class organizations across the European BPO landscape. We pride ourselves on our boutique approach to recruitment, ensuring that our partners in the Customer Support Services industry receive the highest caliber of specialized expertise.

Job Overview

We are currently sourcing candidates for a prestigious French Speaking Search Engine Customer Expert position in Greece. This role is a unique opportunity to provide high-level support within the dynamic Customer Support Services sector, combining technical search engine knowledge with exceptional communication skills.

Key Responsibilities

• Deliver professional and accurate assistance to users, maintaining the highest standards of the Customer Support Services industry.

• Analyze search engine queries and provide effective solutions to optimize user experience.

• Handle inquiries via phone, chat, or email, ensuring a seamless support journey.

• Collaborate with cross-functional teams to **escalate** complex technical issues.

• Maintain comprehensive records of client interactions within our CRM systems.

• Stay up-to-date with evolving search engine policies and service standards.

• Participate in ongoing training to ensure the highest performance metrics are met.

• Native or fluent French (spoken and written).

• Proficiency in English for corporate communication.

• Valid EU passport (mandatory for this role).

• Prior experience in a Customer Support Services role is highly advantageous.

• Strong problem-solving skills and a passion for technology and search engines.

• Ability to relocate to Greece for this exciting career opportunity.

What We Offer

• Competitive Monthly Salary.
• 13th and 14th salaries (2 extra salaries per year).
• Fully Paid Training.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus for high achievers.
• Opportunities for professional growth within the company.
• And Much More…

Life in Greece

Jobs in Greece are currently among the most sought-after opportunities for European professionals. Greece offers an unparalleled lifestyle, blending ancient history with a modern Mediterranean culture, all under the warmth of the famous Aegean sun. Choosing one of our French-speaking jobs here means embracing a vibrant social life and a relaxing, healthy atmosphere that only Greece can provide.

Relocating to Greece is made seamless by our comprehensive support package. Once you settle in, you will discover why so many professionals choose Greece for their next career move, enjoying world-class cuisine, coastal living, and an exceptionally high quality of life. Start your next chapter today with one of the most rewarding French-speaking jobs in Greece.