Freight Unloader & Store Operations Associate

Kohl's; Lewis Center (OH); On-site; USD 15,000 - 21,000; Full time

Job summary

Kohl's in United States is seeking a Store Associate to deliver excellent customer service and support consistent store operations. You will process freight, replenish stock, and enable omni-channel fulfillment.

You will greet customers, assist with products and services, follow safety standards, and participate in training for new hires as directed by store leadership. Flexible scheduling and a focus on teamwork are key.

Qualifications

• Excellent customer service skills with ability to multi-task and detail-oriented.
• Verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership
• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

Skills

Customer service

Communication skills

No retail experience required

Age 16+

Flexible availability

Job description

Kohl's in United States is seeking a Store Associate to deliver excellent customer service and support consistent store operations. You will process freight, replenish stock, and enable omni-channel fulfillment.

You will greet customers, assist with products and services, follow safety standards, and participate in training for new hires as directed by store leadership. Flexible scheduling and a focus on teamwork are key.