Freight Unloader & Customer Service Associate

Kohl's; Branford (CT); Presencial; USD 23.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

Vacation Buy Program

Parental Leave

Medical Insurance

Dental Insurance

Vision Insurance

Disability Programs

401k

Flexible Spending Accounts

Employee Discount

Life Insurance

Adoption Assistance

Pet Insurance

Descripción de la vacante

Kohl’s in Branford, CT is seeking associates to deliver excellent customer service and support store operations, including processing freight, replenishment, and omni channel fulfillment.

You will greet customers, assist with products, participate in training on brand standards, and help maintain safety and POS support. This role emphasizes integrity, teamwork, and adaptability in a fast-paced retail environment with varying shifts.

Formación

• Excellent customer service aptitude and attention to detail.
• Strong verbal and written communication skills.
• Age 16 or older to work.
• Flexible availability including days, nights, weekends and holidays.

Responsabilidades

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership.
• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience.
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty).
• Accomplishing multiple tasks within established timeframes.
• Following company policies, procedures, standards and guidelines.
• Maintaining adherence to company safety policies for the safety of all associates and customers.
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel.
• Other responsibilities as assigned.

Conocimientos

Customer service

Multitasking

Communication skills

Age 16+

Flexible availability

Descripción del empleo

Kohl’s in Branford, CT is seeking associates to deliver excellent customer service and support store operations, including processing freight, replenishment, and omni channel fulfillment.

You will greet customers, assist with products, participate in training on brand standards, and help maintain safety and POS support. This role emphasizes integrity, teamwork, and adaptability in a fast-paced retail environment with varying shifts.