Freight & Replenishment Associate — Customer-Focused

Kohl's; Burlington (MA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Work life balance

Health & Wellness benefits

401k & retirement benefits

Associate discount programs

Life Insurance

Job summary

Kohl’s in Burlington, MA is hiring an associate to deliver excellent customer service and help keep store operations running smoothly. You’ll process freight, replenish stock, and support omni-channel fulfillment while maintaining brand standards.

You’ll greet customers, assist with products, execute protection standards, and participate in training for new hires. Flexible availability, including days, nights, weekends, and holidays, is required.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• Must be 16 years of age or older.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexibility

Job description

Kohl’s in Burlington, MA is hiring an associate to deliver excellent customer service and help keep store operations running smoothly. You’ll process freight, replenish stock, and support omni-channel fulfillment while maintaining brand standards.

You’ll greet customers, assist with products, execute protection standards, and participate in training for new hires. Flexible availability, including days, nights, weekends, and holidays, is required.