Freight Operations Planner & Dispatch Lead

KAG SERVICES INC; Duluth (GA); On-site; USD 56,000 - 83,000; Full time

Job summary

KAG SERVICES INC in Duluth, GA is seeking an experienced Dispatch professional to streamline freight transportation. You will plan and coordinate shipments, work with drivers and fleet managers, and focus on achieving on-time deliveries and operational KPI targets.

Responsibilities include developing daily operating plans, coordinating maintenance, and communicating with customers to ensure efficient service.

Qualifications

• High School diploma or equivalent required; degree preferred.
• Strong written and verbal communication skills.
• Ability to work under pressure with independent judgment.
• Experience with dispatch/scheduling in logistics preferred.

Responsibilities

• Partner with dispatchers and fleet managers to plan and carry out shipping operations.
• Develop daily operating plan with focus on KPI achievement.
• Evaluate and adjust plans to maximize payload and on-time deliveries.
• Engage with Scheduling Team Leader on growth opportunities for assets.
• Communicate with customers, drivers, and departments for smooth operations.
• Manage day-to-day operations of up to 75 drivers.
• Coordinate maintenance with Terminal Managers and Lead Technicians.

Skills

Written communication

Teamwork

Problem solving

Under pressure

Education

High School diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Logistics software

Job description

KAG SERVICES INC in Duluth, GA is seeking an experienced Dispatch professional to streamline freight transportation. You will plan and coordinate shipments, work with drivers and fleet managers, and focus on achieving on-time deliveries and operational KPI targets.

Responsibilities include developing daily operating plans, coordinating maintenance, and communicating with customers to ensure efficient service.