Freight Operations Associate: Bridge Clients & Carriers

Headwall Logistics LLC; Denver (CO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Employer paid medical coverage

401(k) with company matching

Job summary

A dynamic logistics company in Denver seeks an Operations Associate to bridge client and carrier relationships in a fast-paced freight brokerage. The candidate will manage shipment operations, procure and negotiate carrier partnerships, and ensure high-quality customer service. A Bachelor's degree in a business-related field is preferred along with excellent communication and organizational skills. This role offers employer-paid medical coverage and 401(k) matching benefits, fostering a culture of growth and teamwork.

Qualifications

• Experience and/or interest in logistics, supply chain, or operations.
• Curiosity to learn about the transportation industry.
• Willingness to work in details of logistics.

Responsibilities

• Act as the bridge between client and carrier.
• Develop and grow carrier partnerships.
• Execute carrier onboarding.
• Manage shipment operations like load acceptance and appointment setting.
• Provide excellent customer service.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Analytical thinking

Cross-functional collaboration

Team mentality

Education

Bachelor’s degree in a business-related field

Job description

A dynamic logistics company in Denver seeks an Operations Associate to bridge client and carrier relationships in a fast-paced freight brokerage. The candidate will manage shipment operations, procure and negotiate carrier partnerships, and ensure high-quality customer service. A Bachelor's degree in a business-related field is preferred along with excellent communication and organizational skills. This role offers employer-paid medical coverage and 401(k) matching benefits, fostering a culture of growth and teamwork.