Freight Forwarder

DSV Road GmbH; Nashville (TN); On-site; USD 43,000 - 53,000; Full time

Job summary

DSV Air & Sea Inc. is recruiting for a Freight Forwarder Air Import to manage import shipments by air, handle customs clearance, and coordinate delivery to final destinations.

The role requires strong organizational, communication, and multitasking skills within a global logistics context. Ideal candidates have experience in freight forwarding or logistics and knowledge of air imports and customs regulations.

Qualifications

• Fluent English is required for effective coordination across teams.
• Strong organizational and time management skills are essential.
• Excellent communication and interpersonal abilities.
• Attention to detail and accuracy in documentation and processes.
• Ability to work well under pressure in a fast-paced logistics environment.
• Knowledge of air freight logistics and customs regulations is a strong plus.

Responsibilities

• Manage the importation of goods by air, including customs clearance and delivery to the final destination.
• Communicate with airlines, customs agents, and trucking companies to ensure timely delivery of goods.
• Track shipments and provide updates to customers as needed.
• Prepare and submit required documentation for customs clearance, including invoices and bills of lading.
• Ensure compliance with applicable regulations and company policies.
• Maintain strong relationships with customers and provide high-quality service.

Skills

Fluency in English

Organizational skills

Time management

Communication skills

Attention to detail

Ability under pressure

Air freight knowledge

Customs regulations knowledge

Tools

Microsoft Office Suite

Logistics software

Job description

Job area: Freight Forwarding

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Summary

Freight Forwarder Air Import is responsible for ensuring the timely and efficient importation of goods by air, including customs clearance and delivery to the final destination. This role involves coordinating with multiple parties, including airlines, customs agents, and trucking companies, and requires strong organizational and communication skills.

Duties and Responsibilities

• Manage the importation of goods by air, including customs clearance and delivery to the final destination
• Communicate with airlines, customs agents, and trucking companies to ensure timely delivery of goods
• Track shipments and provide updates to customers as needed
• Prepare and submit required documentation for customs clearance, including commercial invoices, bills of lading, and other relevant paperwork
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
• Manage relationships with customers and provide exceptional customer service

Educational background / Work experience

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in air imports is highly desirable

Mathematical Skills

• Ability to perform basic mathematical calculations, such as calculating costs and rates

Other Skills

• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Ability to work well under pressure and in a fast-paced environment

Function / Market & Industry Knowledge / Business Acumen / Processes

• Knowledge of air freight logistics and customs regulations
• Understanding of trade laws and regulations
• Fluency in English is required
• Knowledge of additional languages is a plus

Computer Literacy

• Proficiency in Microsoft Office Suite
• Experience with logistics software and systems is preferred

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $42,640 - $53,300 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase . Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.