Freight Flow Associate-6

Sam's Club; Hagerstown (MD); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Company discounts

Education assistance

Job summary

Sam's Club in Hagerstown, MD is seeking a dedicated Operations Associate to manage inventory flow and customer service. Responsibilities include operating forklifts, maintaining safety compliance, and providing exceptional member service. The ideal candidate will have prior experience with forklift certification and a commitment to a safe work environment.

Hourly wage ranges from $20.00 to $28.00, with potential additional premiums. Benefits include health coverage, 401(k), PTO, and educational assistance through the Live Better U program.

Qualifications

• Must have 90 days of experience with forklift certification.
• Ability to safely utilize pallet jacks.
• Must be 18 years of age or older.

Responsibilities

• Operate forklifts and pallet jacks to move merchandise.
• Organize merchandise and maintain inventory flows.
• Provide member service and support across multiple areas.
• Conduct safety sweeps and maintain sales floor presentation.
• Assist with club pick‑up orders and monitor inventory.

Skills

Forklift operation

Inventory management

Customer service

Safety compliance

Job description

Position Summary

This position involves executing daily operational tasks at Sam’s Club, including managing inventory flow, operating forklifts, ensuring compliance with safety and health regulations, and providing customer service and support across multiple areas. The role requires coordination with managers, teammates, and suppliers to uphold merchandising standards and meet performance objectives while protecting a safe shopping environment.

Responsibilities

• Operate forklifts and pallet jacks within company standards to move, place, and position merchandise pallets. • Receive stocks, organize merchandise and supplies, and maintain inventory flows following policy. • Provide member service, acknowledge members, guide them in self‑service technology and product selection, resolve concerns, and promote company products. • Conduct safety sweeps, follow hazardous materials handling and steel standard guidelines, and report unsafe conditions. • Maintain sales floor presentation by zoning, stocking, rotating merchandise, removing damaged items, and setting up displays. • Process deferred or defective merchandise and monitor shrink, security, and safety risks. • Assist with club pick‑up orders, audit accuracy, and ensure timely staging. • Use inventory tools, track goods, maintain in‑stock levels, and control shrinkage. • Proactively identify opportunities for improving customer service and technology use, and take corrective action. • Foster respect, integrity, and excellence by embracing diversity, supporting teammates, and acting with ethical standards.

Compensation

The hourly wage range for this position is $20.00 to $28.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation may be paid in premiums ranging from $0.35 to $3.00 per hour, based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Benefits

• Health benefits include medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting. Additional PTO/PPTO may be available for vacations, sick leave, holidays, or other purposes.
• Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U: a company‑paid education benefit program covering tuition, books, and fees for full‑time and part‑time associates.

Location

Primary Location: 1700 Weisel Blvd, Hagerstown, MD 21740-5389, United States of America

Minimum Qualifications

• 90 days of prior experience with forklift certification.
• Ability to safely utilize pallet jacks.
• Must be 18 years of age or older.

Preferred Qualifications

• Customer Service Experience
• Retail Experience
• Experience supervising a team

Policies

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.