Freight Driver/Courier Dock Support

Spsnorthamerica; Cupertino (CA); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

Career Growth

Health & Wellness

401(k) with matching

Job summary

Spsnorthamerica is hiring a Courier Driver (Floater) in Cupertino, California. This position involves delivering mail and parcels while ensuring operational efficiency and compliance with safety protocols. The candidate will provide exceptional customer service and support dock operations.

The ideal candidate has a high school diploma, a clean driving record, and at least 2 years of experience in courier or freight handling. Competitive pay ranges from $23 to $26 per hour with comprehensive benefits.

Qualifications

• 2+ years prior work experience in courier, freight handling, or similar roles preferred.
• Current state-issued driver’s license with a clean driving record.
• Must be able to work assigned hours as determined by the manager.

Responsibilities

• Navigate predefined routes to deliver mail and parcels.
• Manage the loading, unloading, and distribution of freight.
• Assist with organization and management of shipping and receiving areas.
• Maintain vehicle operational readiness and safety compliance.
• Provide exceptional customer service to clients and employees.

Skills

Strong verbal and written communication skills

High-level customer service orientation

Ability to manage multiple tasks

Proficiency in using technology

Solid organizational and time-management skills

Education

High School Diploma or equivalent

Job description

Job Title: Courier Driver (Floater)

Reports To:

This role reports to the Client Services Supervisor, Client Services Manager, or equivalent leadership.

Job Overview:

As a Courier, Freight, and Driver Dock Support Specialist at SPS Global, you will be integral to our logistics and distribution operations, focusing on delivering top‑notch courier and freight services. This position involves detailed coordination and execution of parcel and mail delivery across various locations, ensuring operational efficiency and excellent service delivery.

Key Responsibilities:

• Courier and Delivery Excellence: Navigate predefined routes via automobile to deliver mail and parcels, ensuring timely and safe delivery.
• Freight Handling: Manage the loading, unloading, and proper distribution of freight, adhering to safety and efficiency protocols.
• Operational Support: Serve as a critical point of support for dock operations, including assisting with the organization and management of shipping and receiving areas.
• Vehicle Maintenance: Responsible for the routine maintenance and operational readiness of delivery vehicles, including inspections and compliance with all safety regulations.
• Documentation and Compliance: Maintain accurate logs and time stamps for items received and delivered, supporting chain of custody requirements and ensuring compliance with company standards.
• Client and Employee Engagement: Provide exceptional customer service to both clients and employees, enhancing the professional image of the company.
• Additional Support: Proactively seek out additional tasks during downtime and provide support across various operational areas as needed.

Competencies:

• Strong verbal and written communication skills.
• High‑level customer service orientation with a focus on professionalism and efficiency.
• Ability to manage multiple tasks and adapt to changing priorities.
• Proficiency in using technology to track deliveries and maintain records.
• Solid organizational and time‑management skills.

Qualifications and Education Requirements:

• High School Diploma or equivalent required.
• 2+ years prior work experience in courier, freight handling, or similar roles preferred.
• Current state‑issued driver’s license with a clean driving record.
• Must be able to work assigned hours as determined by the manager.

Physical Demands:

• The role requires physical activity including lifting, bending, and maneuvering freight up to 60 lbs.
• Must be able to stand, walk, bend, kneel, and sit for extended periods.

Travel:

Local travel is a fundamental part of this role.

Other Duties:

This job description is not exhaustive and may be updated as needed to reflect changes to duties, responsibilities, and activities.

Compensation and Pay Range:

Pay: $23 – $26 USD per hour.

Benefits:

• Career Growth – opportunities to learn new skills and advance career.
• Learning & Development – culture of continuous learning and skill development.
• Recognition Programs – recognition for all levels of employees.
• Health & Wellness – Medical, Dental, Vision, HCFSA, DCFSA, HSA.
• Insurance – Commuter Transit and Parking, Supplemental Life, Accident, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts.
• Retirement – 401(k) with matching.
• Paid Time Off and Entertainment Discounts.
• Note: Benefits may vary for positions under 30 hours/week; please inquire with Human Resources.

Equal Employment Opportunity:

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation, and any other status protected by applicable law.