Freight Broker

Itlearn360; Broomfield (CO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Inclusive company culture

Training and Development

Competitive Compensation

401k with a generous match

Career Growth Opportunities

Employee Recognition program

Job summary

Carlsbad Tech in Broomfield, CO, is seeking a Freight Broker to manage logistics and optimize shipping operations. The ideal candidate will contact new customers, book loads, and develop strong relationships with shippers and carriers.

This role requires a college degree or equivalent experience, along with a minimum of 3 years in Freight Brokerage or customer service. We offer an inclusive culture, competitive compensation, generous benefits, and opportunities for career growth.

Qualifications

• Minimum of 3 years of experience in Freight Brokerage/customer service.
• Self-motivated team player who excels in fast-paced environments.
• Strong organizational and detail-oriented skills.

Responsibilities

• Contact new customers and manage relationships.
• Freight brokerage and booking loads.
• Deliver exceptional customer service and uphold company standards.

Skills

Freight Brokerage experience

Communication skills

Customer service orientation

Negotiation skills

Time-management skills

Education

College degree or equivalent experience

Job description

Freight Broker – Allen Lund Company, Broomfield, CO.

We are looking for Transportation Brokers to join our team! Transportation Brokers assist in managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies. The ideal candidate would be responsible for performing daily "check calls" on loads in transit, handling customer related issues and inquiries, and originating the necessary documentation for freight bills.

Benefits

• Inclusive company culture
• Training and Development
• Competitive Compensation
• Unparalleled Benefits & Wellness (we mean really good)!
• 401k with a generous match
• Career Growth Opportunities
• Transfer Opportunities
• Share in Company ownership
• Employee Recognition program

Responsibilities

• Contact new customers
• Freight Brokerage and booking loads
• Be responsible for customer acquisitions
• Develop and increase profitable volume with existing and newly acquired shippers
• Build relationships with developing accounts
• Use strong relationships to understand customer’s business, better qualifying them to identify and solve the customer’s problems
• Contact and build relationships with carriers
• Increase capacity for specific projects and lanes
• Gain up-to-date personal knowledge of market freight rates in order to determine a "fair" price to pay trucks and charge shippers
• Offer rates established by Senior Transportation Brokers and management
• Negotiate as market demands
• Recommend solutions for customers to Senior Transportation Brokers and/or management
• Increase the overall capacity for the office and company
• Deliver exceptional customer service
• Uphold the company standard following the company principles of Customer, Company, Office

Skills and Experience

• College degree highly desired or equivalent experience
• Self-motivated, enthusiastic team player who excels in a fast-paced environment
• Minimum of 3 year's experience in Freight Brokerage/customer service
• Excellent and effective communication skills
• Strong customer service orientation and excellent work ethic
• Ability to quickly process information and make decisions
• Effective negotiation and problem-solving skills, and ability to handle conflict
• Excellent time-management skills with the ability to multitask
• Highly organized and detail-oriented
• Ability to work well under pressure in a fast-paced environment

Allen Lund Company is an equal opportunity employer, dedicated to diversity.