Freight Broker

NFI Industries; Northern (KY); Hybrid; USD 67,000 - 89,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription Drug Coverage

401k Plan

Wellness Program

Life Insurance

Paid Time Off

Paid Parental Leave

Job summary

NFI Industries is seeking a Freight Broker to lead the carrier lifecycle for the Brokerage division, including sourcing, onboarding, negotiating, and managing strategic carrier partnerships to meet operational and profitability goals.

You will evaluate and develop carriers, approve onboarding, manage capacity allocation, and monitor performance with KPI reviews, while collaborating with sales and operations to support customer growth.

Qualifications

• Bachelor’s degree in business, supply chain, or related field required.
• 3–5 years of experience in transportation brokerage, carrier management, or logistics operations.
• Experience in rate negotiation, margin management, and carrier sourcing strategy.
• Strong analytical, financial acumen, and decision-making skills.
• Proficient in TMS, Excel, and analytics/reporting tools used in brokerage services.

Responsibilities

• Lead carrier lifecycle from sourcing to onboarding and partnerships.
• Negotiate rates within defined margins and profitability thresholds.
• Own daily operational decisions on carrier assignments and load coverage.
• Analyze lane performance and carrier scorecards to improve service and profitability.
• Mentor junior staff and participate in capacity forecasting and margin improvements.
• Represent NFI Brokerage at industry events to strengthen partnerships.

Skills

Negotiation

Carrier management

Data analysis

TMS proficiency

Excel

Customer relationship management

Education

Bachelor’s degree in Business, Supply Chain, or related field

Tools

TMS

Excel

Analytics tools

Job description

Overview

The Freight Broker is responsible for leading the carrier lifecycle for NFI’s Brokerage division, including sourcing, onboarding, negotiating, and managing strategic carrier partnerships to achieve operational, service, and profitability goals. This position exercises independent judgment and discretion in evaluating, selecting, and developing carriers, making commercial and operational decisions that directly impact network capacity, cost management, and customer service delivery. The role reports to the Capacity Manager or Director of Capacity.

Responsibilities

Carrier Development

• Exercise independent judgment in researching, analyzing, and selecting carrier
  partners aligned with NFI’s procurement standards and strategic objectives.
• Approve and onboard carriers, ensuring compliance with NFI’s qualification and
  risk requirements, with authority to manage, and offboard carriers that do not
  meet standards.
• Develop & maintain a pipeline of targeted carriers that fits NFI Brokerage’s ideal
  carrier profile and will offer value to our long-term strategy.
• Manage carrier mix and capacity allocation to support network optimization and
  profitability.
• Manage carrier performance by reviewing market trends, performance
  analytics/KPI’s, and customer demand forecasts.
• Negotiate contractual and spot rates within defined margin and profitability
  thresholds.
• Meet with carriers to develop their performance based on continuing needs as
  well as to better understand and effectuate the synergy with NFI Brokerage.

Carrier Operations

• Own daily operational decisions regarding carrier assignments, load coverage
  strategies, and margin optimization.
• Use data driven insights on lane and rate trends to optimize carrier placement and support customer growth initiatives with sales and account management.
• Analyze lane performance, service failures, and carrier scorecards; make recommendations and decisions to enhance service and profitability.
• Contribute to Quarterly Business Reviews and performance analyses with key
• carriers; support the management of corrective actions as needed.
• Identify process improvements and lead operational initiatives that enhance carrier engagement, automation, and efficiency.
• Exercise discretion in resolving service, compliance, or performance disputes with carriers and internal teams.
• Champion process improvements, automation tools, and continuous learning culture.
• Uphold NFI’s service, compliance, and safety standards across all carrier interactions.

Carrier Training

• Serve as a subject matter expert and operational advisor to sales, account
  management, and operations on capacity strategy and carrier market conditions.
• Mentor junior capacity and brokerage staff, setting best practices for carrier
  sourcing, negotiation, and relationship management.
• Participate in budget planning, capacity forecasting, and margin improvement
  strategies for the brokerage division.
• Represent NFI Brokerage in carrier and industry events to strengthen network
  partnerships and visibility.

Qualifications

• Bachelor’s Degree required (Business, Supply Chain, or related field preferred).
• 3–5 years of experience in transportation brokerage, carrier management, or logistics operations, preferred working with domestic truckload providers.
• Demonstrated experience in rate negotiation, margin management, and carrier
  sourcing strategy.
• Individual commitment towards sharpening existing or acquiring new skills as required by demands of the business or customers.
• Market knowledge of truckload lanes and rates
• Excellent customer relationship building and account management skills
• Strong analytical, financial acumen, and decision-making skills.
• Proficient in TMS, Excel, and analytics/reporting tools used in brokerage services
• Excellent communication, relationship management, and problem-solving

We are excited to share that the base salary range for this position is $66,593.00 - $88,790.90. This position is also eligible for a quarterly commission based on shipments booked. NFI takes into consideration applicants' qualifications, experience, education, and geographic location when determining a starting rate of pay.

Benefits

• Medical
• Dental
• Vision
• Prescription Drug Coverage
• 401k Plan
• Wellness Program
• Life Insurance
• Paid Time Off
• Paid Parental Leave

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants

The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.