Freezer, Cooler and Deli Stocker Associate

Sam's Club; Cincinnati (OH); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Company discounts

Education reimbursement

Job summary

A retail warehouse chain in Cincinnati is seeking associates for their freezer, cooler, and deli team. Candidates will focus on stocking, customer service, and maintaining sanitary conditions while assisting members with their needs. Strong emphasis will be on problem-solving, adaptability, and communication skills. The role requires a minimum age of 18 and participation in job training. Competitive hourly wage offered between $17.00 and $25.00, along with various health benefits and educational assistance.

Qualifications

• Must be 18 years of age or older.
• Willingness to complete all required job training.

Responsibilities

• Maintain high-quality product availability.
• Ensure cleanliness and maintenance of the freezer/cooler area.
• Assist members with product selection and concerns.
• Follow safety standards and procedures at all times.

Skills

Customer service

Problem-solving

Adaptability

Attention to detail

Job description

Position Summary
Why do people love shopping for fresh food at Sam’s Club? Our members tell us one of the biggest reasons is our hard‑working and happy‑to‑help fresh food associates. Join our freezer, cooler, and deli team and you won’t just keep shelves stocked—you’ll play an important role in the operations and sanitary conditions of our freezers and coolers that keep our product ready for our members. When you’re working in the deli department, you’ll be on the front‑lines of customer service—your smile can make the difference between a good shopping experience and a great one. Be a part of a team that offers customers more of what they love, for less.

What You’ll Do

• You have a passion for and experience with stocking and customer service
• You keep member satisfaction as your top priority
• You’re a solution seeker and innovator who tackles obstacles head‑on
• You’re comfortable with change and quickly adapt to different work scenarios
• You’re a curious and creative thinker, driving change through out‑of‑box thinking

Responsibilities

• Ensuring high‑quality products are taken care of and available for our members
• Ensuring shelves are clean, maintaining temperature control, verifying expiration dates, and disposing of lesser‑quality food products
• Packing ready‑to‑sell products in proper containers and stock displays
• Maintaining a clean, sanitized, and member‑ready area
• Maintaining safety of the facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling hazardous materials, and reporting unsafe situations to management
• Maintaining the sales floor and merchandise presentation in the Freezer/Cooler/Deli area, including handling claims and returns, zoning the area, receiving and stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, completing required audits, paperwork, logs, and other documentation, and securing fragile and high‑shrinking merchandise
• Providing member service by acknowledging the member and identifying their needs, locating merchandise and assisting with purchasing decisions, providing deli products to members, resolving issues and concerns, and promoting the company’s products and services
• Following company policies and procedures related to the freezer/cooler area, including complying with food handling policies, operating, repairing, and sanitizing equipment, following cold chain procedures when stocking merchandise, cleaning the freezer/cooler/deli area, monitoring freezer/cooler fans, drains, and doors, and reporting issues to management

Benefits

• Health benefits: medical, vision and dental coverage
• Financial benefits: 401(k), stock purchase, and company‑paid life insurance
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting (amount depends on job classification and length of employment, and will meet or exceed legal requirements)
• Other benefits: short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more
• Live Better U: company‑paid education benefit program for full‑time and part‑time associates, covering tuition, books, and fees for high school completion to bachelor’s degrees and short‑form certificates

Wage

The hourly wage range for this position is $17.00 to $25.00, with the actual rate equal to or exceeding the required minimum wage for the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Minimum Qualifications

• Must be 18 years of age or older
• Successfully complete all required job training and assessments within a prescribed time period

Preferred Qualifications

• Experience in a retail or food service environment
• Previous stocking or customer‑service experience

Primary Location: 815 Clepper Ln, Cincinnati, OH 45245‑1535, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.