Freezer, Cooler and Deli Stocker Associate

Sam's Club; Charlotte (NC); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits including medical, vision and dental coverage

401(k) and stock purchase options

Paid time off including PTO and parental leave

Company-paid education benefits

Job summary

Sam's Club in Charlotte, NC is seeking associates for their freezer, cooler, and deli team. You'll be integral to maintaining product quality and providing exceptional customer service, ensuring shelves are stocked and sanitary.

Candidates should possess strong customer service skills and adaptability. Benefits include comprehensive health coverage, a robust 401(k), and company-paid education programs. Hourly wage ranges from $18.00 to $26.00, with potential for additional premiums.

Qualifications

• Must be 18 years of age or older.
• Ability to complete job required trainings and assessments.

Responsibilities

• Maintain safety by following all procedures and guidelines.
• Ensure shelves are clean and well-stocked.
• Provide member service by identifying their needs and assisting them.
• Monitor and sanitize freezer/cooler equipment.

Skills

Customer service

Stocking experience

Adaptability

Problem-solving

Job description

Position Summary

Why do people love shopping for fresh food at Sam’s Club? Our members tell us one of the biggest reasons is our hard‑working and happy‑to‑help fresh food associates. Join our freezer, cooler, and deli team and you won’t just keep shelves stocked—you’ll play an important role in the operations and sanitary conditions of our freezers and coolers that keep our product ready for our members. When you’re working in the deli department, you’ll be on the front‑lines of customer service—your smile can make the difference between a good shopping experience and a great one. Be a part of a team that offers customers more of what they love, for less.

Key Attributes

• You have a passion for and experience with stocking and customer service
• You keep member satisfaction as your top priority
• You’re a solution seeker and innovator who tackles obstacles head‑on
• You’re comfortable with change and quickly adapt to different work scenarios
• You’re a curious and creative thinker, driving change through out‑of‑box thinking

Impact

• Ensuring high‑quality products are taken care of and available for our members
• Ensuring shelves are clean, maintaining temperature control, verifying expiration dates, and disposing of lesser‑quality food products
• Packing ready‑to‑sell products in proper containers and stock displays
• Maintaining a clean, sanitized, and member‑ready area

Responsibilities

Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps; following proper forklift spotting procedures; handling and disposing of hazardous materials; following Company steel standard guidelines; and correcting/reporting unsafe situations to Management.

Maintains the Sales Floor and merchandise presentation in the Freezer/Cooler/Deli area in accordance with Company policies and procedures by properly handling claims and returns; zoning the area; receiving and stocking merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise appropriately; completing required audits, paperwork, logs, and other required documentation; and securing fragile and high‑shrink merchandise.

Provides Member service by acknowledging the Member and identifying their needs; locating merchandise and assisting with purchasing decisions; providing Deli products to Members; resolving issues and concerns; and promoting the Company’s products and services.

Follows Company policies and procedures related to Freezer/Cooler area by complying with food handling policies; operating, repairing, and sanitizing equipment; following Cold Chain procedures when stocking merchandise; cleaning freezer /cooler/deli area (for example, windows, mirrors, display cases and coolers); monitoring freezer/cooler fans, drains and doors for proper operation; and reporting issues to Management.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company‑paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

Compensation

The hourly wage range for this position is $18.00 to $26.00.

• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

• Must be 18 years of age or older
• Ability to successfully complete all job required trainings and assessments within a prescribed time period if the position is offered.

Preferred Qualifications

Primary Location: 8909 JW CLAY BLVD, CHARLOTTE, NC 28262‑5415, United States of America.

Policy

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.