Freelance Skincare Advocate & Advisor - Chicago

Medik8; Chicago (IL); Remote; USD 34,000 - 44,000; Full time

Job summary

Medik8 is seeking a freelance Skincare Advocate to drive brand presence within Sephora and deliver personalized consultations. The role emphasizes educating clients and staff on our vitamin C, sunscreen, and vitamin A philosophy while maintaining exceptional service standards.

The position offers remote flexibility and requires a flexible schedule, including evenings and some holidays, with travel between retail locations as needed.

Qualifications

• Previous experience in skincare, beauty, cosmetics, luxury retail, or sales preferred.
• Passion for skincare and a strong understanding of skincare ingredients and routine building.
• Excellent communication, relationship-building, and client service skills.
• Proven ability to meet or exceed sales goals.
• Comfortable conducting skincare consultations and product demonstrations.

Responsibilities

• Deliver personalized skincare consultations and product recommendations based on client needs and concerns.
• Drive sales and achieve Sales Per Hour (SPH) Goal.
• Educate consumers on brand philosophy, hero products, ingredients, and skincare routines.
• Execute in-store events, trainings, and brand activations to increase client engagement and sales.
• Build strong partnerships with store & leadership teams.
• Maintain expert knowledge of skincare trends, ingredients, competitors, and industry best practices.
• Ensure merchandising standards are upheld, including product presentation, testers, and hygiene compliance.
• Capture and report sales results, client feedback, competitive insights, and event outcomes.
• Represent the brand professionally and embody brand values at all times.

Skills

Skincare

Sales

Customer service

Communication

Job description

Location: Remote - proximity to Chicago Downtown, West Suburbs, South Suburbs
Hours: Ability to work a flexible schedule to meet business needs, including evenings, weekends, and some holidays.
Employment Type: Freelance
Salary Range: $25-$32 an hour

About Medik8

Medik8 is a UK-based clinical skincare company dedicated to delivering high-quality, results-driven products backed by scientific research and innovation. With a strong global presence and an exciting high-growth trajectory - particularly in the US and Canada - Medik8 continues to push boundaries in clinical skincare.

Role Overview

The Skincare Advocate (Freelance) is the face of Medik8 within Sephora.

You will be responsible for driving sell-through by delivering exceptional client experiences, increasing brand awareness and educating Sephora Cast Members on our CSA Philosophy (Vitamin C, Sunscreen, Vitamin A) and ensuring our brand presence is flawless.

Key Responsibilities

• Deliver personalized skincare consultations and product recommendations based on client needs and concerns.

• Drive sales and achieve Sales Per Hour (SPH) Goal.

• Educate consumers on brand philosophy, hero products, ingredients, and skincare routines.

• Execute in-store events, trainings, and brand activations to increase client engagement and sales.

• Build strong partnerships with store & leadership teams

• Maintain expert knowledge of skincare trends, ingredients, competitors, and industry best practices.

• Ensure merchandising standards are upheld, including product presentation, testers, and hygiene compliance.

• Capture and report sales results, client feedback, competitive insights, and event outcomes.

• Represent the brand professionally and embody brand values at all times.

The Ideal Candidate

• Previous experience in skincare, beauty, cosmetics, luxury retail, or sales preferred.

• Passion for skincare and a strong understanding of skincare ingredients and routine building.

• Excellent communication, relationship-building, and client service skills.

• Proven ability to meet or exceed sales goals.

• Comfortable conducting skincare consultations and product demonstrations.

• Ability to work independently while maintaining strong communication with brand leadership.

• Exceptional time management, organizational skills, and attention to detail. Travel & Logistics:

• Ability to stand for extended periods during shifts

• Ability to lift and move event and merchandising materials up to 50lbs.

• Ability to travel between multiple retail locations as needed.

• Ability to work a flexible schedule to meet business needs, including evenings, weekends, and some holidays.

Employment Structure

This position represents Medik8 within Sephora retail locations. Employment, payroll, and benefits administration will be facilitated through a third-party Employer of Record (EOR) / staffing partner, not directly by Medik8 or Sephora.

Our BCorp Commitment to JEDI (Justice, Equity, Diversity & Inclusion)

At Medik8, we are committed to cultivating a diverse, equitable, and inclusive workplace where every individual feels respected, valued, and empowered. We believe a rich tapestry of backgrounds, cultures, and perspectives fuels the innovation behind our products.

Research shows many candidates only apply if they meet 100% of a job description, however, we use the "60% Rule": if you meet over 60% of the requirements and have the passion to learn the rest, we want to hear from you.

Our Inclusive Hiring Standards

• Fair Chance Hiring: To support systemic justice, we do not request criminal record or credit checks during the application stage (unless legally required for the role).
• Blind Recruiting: We use anonymised CV screening to focus purely on your talent and reduce bias.
• Disability Confident: As a Level 2 employer, we guarantee an interview to disabled applicants who meet the minimum role criteria.
• Immigration Integrity: We welcome all applicants within current Home Office guidance on sponsorship and Right to Work. We never artificially manipulate role scopes or salaries to meet requirements.