Freelance Senior Account Executive

Syneos Health Commercial Solutions; United States; Remote; USD 55,000 - 69,000; Full time

Job summary

GSW, a healthcare communications agency, is seeking a Senior Account Executive to act as the primary tactical customer contact. This remote role supports upper‑level client teams and partners with Agency Operations from the United States.

You will partner with the Project Manager and Planner to manage changes to timing, cost, or workload; build relationships with customer contacts; and assist in drafting project briefs and initiating new requests.

Qualifications

• 3+ years of relevant customer experience in marketing, healthcare, or related disciplines or 3+ years of relevant agency side experience.
• Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)

Responsibilities

• Partner with the Project Manager and Planner to manage changes to project parameters that may affect timing, cost, or workload.
• Build relationships with customer contacts and colleagues, providing value as source of information relative to tactical strategy, brand objectives, and business needs.
• Assist in writing project briefs and securing signed copies from customer.
• Orchestrate pre-kickoff meetings and initiation of new customer request.
• Manage budgetary needs of the customer in partnership with the Planner.

Skills

Customer experience

Communication

Tools

Microsoft Office Suite

Adobe professional experience

Job description

Updated: September 9, 2026
Location: Remote, United States
Job ID:17986

In this role with GSW, you will function as the primary customer contact on a tactic level, supporting upper-level customer management team members and partnering with Agency Operations. As Senior Account Executive, you will be responsible for day-to-day account activities and ensure the execution of tactical objectives are aligned with customer expectations and overall brand strategy. You will:

• Partner with the Project Manager and Planner to manage changes to project parameters that may affect timing, cost, or workload
• Build relationships with customer contacts and colleagues, providing value as source of information relative to tactical strategy, brand objectives, and business needs
• Assist in writing project briefs and securing signed copies from customer
• Orchestrate pre-kickoff meetings and initiation of new customer request
• Manage budgetary needs of the customer in partnership with the Planner
• 3+ years’ relevant customer experience in marketing, healthcare, or other related disciplines or 3+ years’ relevant agency side experience
• Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)

Desired Requirements:

• Adobe Profession experience

The anticipated hourly rate for this position is $45 but may vary based on various factors such as the candidate’s qualifications, skills, competencies and proficiency for the role.

At GSW, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

GSW is a full-service healthcare communications agency that goes beyond advertising to create personalized brand experiences that involve, inspire, educate and activate people through ongoing brand journeys. As one of the world’s ten most-awarded healthcare advertising agencies, GSW is hell-bent not to replace the same old with the same old. This is achieved through a provocative premise — if other brands communicated the way healthcare brands do, how many customers would they have? GSW turns against this premise through discovery of beneath-the-surface customer insights that we impact with stories, simplicity and authenticity.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

As a Syneos Health freelance, temporary, or contract employee, you may be eligible to participate in the Company 401k match and benefits such as paid time off or benefits through provisions in the Affordable Care Act or State-specific requirements depending on the terms of your employment.

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not bediscriminated against.