Freelance Luxury Brand Evaluator Automotive Project - Boston & Burlington

CXG; Burlington (MA); On-site; USD 34,000 - 83,000; Part time

Benefits offered by this job

Flexible working hours

Project-based freelance position

Job summary

A global luxury evaluation firm is seeking a Luxury Brand Evaluator to assess customer experiences in luxury automotive settings. This freelance role offers the flexibility to work on various assignments, either in-store or online. You will provide valuable feedback to help refine the customer experience for premium brands. Ideal candidates are passionate about automobiles and possess strong observational skills.

Qualifications

• Must be 18 years of age or older.
• Passionate about automobiles and improving customer service.
• Keen eye for discreetly observing and noting various aspects of shopping experiences.
• Enjoy interacting with people.
• Keen eye for discreetly observing and noting shopping experiences.
• Willingness to adapt to varying assignment types and industries.
• Ability to provide unbiased, honest feedback and be prompt in online surveys.

Responsibilities

• Assess customer experiences and provide feedback.
• Visit luxury stores or evaluate online.
• Share observations through questionnaires.
• Assignments are flexible and visits take about 20 minutes per location.
• Choose assignments that match your preferences and profile.

Skills

Understanding of the automobile industry

Observational skills

Interpersonal skills

Discretion

Adaptability

Feedback accuracy

Customer service mindset

Job description

Overview

Freelance Luxury Brand Evaluator Automotive Project - Boston & Burlington

1 day ago Be among the first 25 applicants

Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!

As a Luxury Brand Evaluator, you will discreetly assess customer experiences and provide critical feedback that helps brands refine their services. Your insights will shape the future of luxury experiences.

Responsibilities

• Flexibility — each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Choose your assignments — align your missions with your personal preferences and profile.
• Visit luxury stores or evaluate online — engage with sales associates in stores or online from the comfort of your home.
• Observe carefully — assess ambience, luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
• Provide honest feedback — share observations through questionnaires on our platform.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we are committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live, where you can manage missions, certifications, and feedback.

Requirements

• Must be 18 years of age or older.
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service and retail environments.
• Enjoy interacting with people.
• Keen eye for discreetly observing and noting various aspects of your shopping experience.
• Willingness to adapt to varying assignment types and industries.
• Ability to provide unbiased, honest feedback and be prompt in filling out online surveys.

Benefits

• This is a freelance, project-based position.
• Flexible working hours.

Additional Information

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