Freelance Luxury Brand Evaluator Automotive Project - Illinois

CXG; Rockford (IL); Hybrid; USD 28,000 - 50,000; Full time

Benefits offered by this job

Flexible working hours

Frequent opportunities for assignments

Job summary

A global luxury evaluation firm is seeking a Freelance Luxury Brand Evaluator to assess customer experiences in high-end automobiles. You will have the freedom to choose assignments, engaging with luxury brands either in-store or online. Ideal candidates are passionate about automobiles, have a keen eye for detail, and can provide unbiased feedback. This freelance role offers flexibility, allowing you to manage your schedule while shaping luxury customer experiences worldwide.

Qualifications

• Must be 18 years of age or older.
• Passionate about automobiles and improving customer service.
• Ability to provide unbiased, honest feedback.
• Enjoy interacting with people.
• Ability to provide unbiased, honest feedback and complete surveys promptly.

Responsibilities

• Choose and align assignments with personal preferences.
• Visit luxury stores and evaluate customer experiences.
• Provide honest feedback via online questionnaires.
• Provide honest feedback through our questionnaires.

Skills

Understanding of the automobile industry

Attention to detail

Customer service improvement

Interpersonal skills

Job description

Freelance Luxury Brand Evaluator Automotive Project - Illinois

3 days ago Be among the first 25 applicants

Are you a luxury automobile enthusiast who appreciates the finer details of high‑end vehicles? If the answer is yes, we are looking for you!

As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services. Your insights will shape the future of luxury experiences.

• Flexibility – each in‑store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities – perform several missions per month and collaborate with some of the most prestigious brands worldwide.

What you will be doing

• Choose your assignments – align your missions with your personal preferences and profile.
• Visit luxury stores or evaluate online – engage with sales associates in the stores or online from the comfort of your home.
• Observe carefully – visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after‑sales services, or overall customer experience.
• Provide honest feedback – use our platform to share your observations through questionnaires.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements

• Must be 18 years of age or older.
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service and retail environments.
• Enjoy interacting with people.
• Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
• Willingness to adapt to varying assignment types and industries.
• Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.

Benefits

• This is a freelance, project‑based position.
• Flexible working hours.

Seniority level

Entry level

Employment type

Full‑time

Job function

Other

Industries: IT Services and IT Consulting

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