Freelance Luxury Brand Evaluator Automotive Project - Bay Area

CXG; Santa Clara (CA); Remote; USD 34,000 - 83,000; Part time

Benefits offered by this job

Flexible working hours

Freelance position

Job summary

A premium brand evaluation company is seeking enthusiastic Luxury Brand Evaluators in California. In this freelance role, you will assess customer experiences in luxury automotive settings, offering insights to refine services. Ideal candidates are passionate about automobiles, have strong observation skills, and can provide honest feedback. Flexible hours allow you to choose assignments that suit your lifestyle.

Qualifications

• Must be 18 years or older.
• Passionate about automobiles and customer service.
• Ability to provide unbiased feedback.
• Ability to provide unbiased, honest feedback without personal biases.
• Willingness to adapt to varying assignment types and industries.

Responsibilities

• Choose assignments aligning with personal preferences.
• Visit luxury stores or evaluate online.
• Observe customer experiences and provide feedback.
• Provide honest feedback through questionnaires on the CX provided.

Skills

Understanding of the automobile industry

Discreet observation skills

Interpersonal skills

Discretion

Unbiased feedback

Job description

Freelance Luxury Brand Evaluator Automotive Project - Bay Area

Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!

As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.

Responsibilities include:

• Choose your assignments - align your missions with your personal preferences and profile.
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
• Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
• Provide honest feedback - use our platform to share your observations through questionnaires.

About CXG: At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants.

Requirements:

• Must be 18 years of age or older.
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service and retail environments.
• Enjoy interacting with people.
• Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
• Willingness to adapt to varying assignment types and industries.
• Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.

Benefits:

• This is a freelance, project-based position.
• Flexible working hours.

CXG is an equal opportunities employer and welcomes applications from diverse candidates.