Freelance Account Director

Syneos Health, Inc.; United States; Remote; USD 103,000 - 124,000; Full time

Job summary

Syneos Health, Inc. is seeking a senior healthcare communications professional to manage pharmaceutical accounts, guide launch activities, and lead cross‑functional teams in a remote U.S. environment.

You will serve as the point‑of‑contact for clients, provide proactive status updates, and translate brand objectives into actionable briefs and plans. The role requires 6+ years in healthcare/communications, strong pharma agency experience, and hands-on use of Veeva PromoMats with MLR.

Qualifications

• 6+ years of experience in healthcare and/or communications.
• Strong pharmaceutical agency experience, including brand launches.
• Working knowledge of Veeva PromoMats and MLR review processes.
• Ability to multi-task and meet tight deadlines in a fast-paced environment.

Responsibilities

• Serve as point-of-contact for customers, providing proactive updates on deliverable status
• Build strong client relationships, provide strategic counsel, present recommendations, and translate brand objectives into clear briefs and tactical plans
• Lead development of external and internal communications including: key messages, website content, healthcare professional (HCP) & patient engagement content, video scripts, social media content, sponsored content and presentations for meetings, summits, planning, etc.
• Support KOL engagements, advisory boards, and steering committees, and oversee HCP digital projects such as interactive visual aids and congress support
• Manage project timelines and action plans, delegating work and supporting team operations
• Manage scope and budgets with project management; anticipate risks and guide cross-functional teams through changing launch priorities while remaining hands-on with execution
• Oversee medical, legal, and regulatory (MLR) submissions in Veeva PromoMats, including tagging, linking, and coordinating review feedback
• Mentor and coach junior team members

Skills

Project management

Pharma advertising

Client relationship management

Veeva PromoMats

MLR submissions

Strategic storytelling

Tools

Veeva PromoMats

Job description

Updated: Yesterday
Location: Remote, United States
Job ID:19382

You look beneath the surface to uncover creative, measurable, and more importantly, impactful solutions.

In this role, you will be effectively managing projects and customer support for fast-paced, exciting pharmaceutical accounts. This role focuses on pharmaceutical marketing and will help guide the team toward a fast-approaching launch. You will be working with smart, engaged clients who appreciate attention to detail, collaboration, and quick thinking.You will:

• Serve as point-of-contact for customers, providing proactive updates on deliverable status
• Build strong client relationships, provide strategic counsel, present recommendations, and translate brand objectives into clear briefs and tactical plans
• Lead development of external and internal communications including: key messages, website content, healthcare professional (HCP) & patient engagement content, video scripts, social media content, sponsored content and presentations for meetings, summits, planning, etc.
• Support KOL engagements, advisory boards, and steering committees, and oversee HCP digital projects such as interactive visual aids and congress support
• Manage project timelines and action plans, delegating work and supporting team operations
• Manage scope and budgets with project management; anticipate risks and guide cross-functional teams through changing launch priorities while remaining hands-on with execution
• Oversee medical, legal, and regulatory (MLR) submissions in Veeva PromoMats, including tagging, linking, and coordinating review feedback
• Mentor and coach junior team members
• 6+ years’ experience in a professional environment within the healthcare and/or communications industries
• Strong pharmaceutical agency experience, including experience preparing for and executing brand launch
• Working knowledge of Veeva PromoMats and the MLR review process, with comfort managing submissions, tagging, and linking
• Ability to multitask and perform under pressure in a fast-paced (but fun) environment, meeting internal and external deadlines

Desired Requirements:

• Rare disease experience a plus
• Understanding of FDA/regulatory agencies approval process and experience with scenario planning
• Understanding of social media processes/tools/approach/regulations, corporate review processes, healthcare regulations/pharma industry and issues management
• Experience in media relations, data communications, disease state awareness campaigns, and corporate communications

The anticipated hourly rate for this position is $75-$90 per hour but may vary based on various factors such as the candidate’s qualifications, skills, competencies and proficiency for the role.

At GSW, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

GSW is a full-service healthcare communications agency that goes beyond advertising to create personalized brand experiences that involve, inspire, educate and activate people through ongoing brand journeys. As one of the world’s ten most-awarded healthcare advertising agencies, GSW is hell-bent not to replace the same old with the same old. This is achieved through a provocative premise — if other brands communicated the way healthcare brands do, how many customers would they have? GSW turns against this premise through discovery of beneath-the-surface customer insights that we impact with stories, simplicity and authenticity.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

As a Syneos Health freelance, temporary, or contract employee, you may be eligible to participate in the Company 401k match and benefits such as paid time off or benefits through provisions in the Affordable Care Act or State-specific requirements depending on the terms of your employment. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements for temporary/freelance/contract employees.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Discover what our more than 25,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients’ lives around the world. Selecting us as an employer secures acareer inwhich you’re guaranteed to:

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. To learn more visit syneoshealth.com .

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application.