Free People Stylist

Urban Outfitters, Inc.; Natick (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Stylist to enhance customer experiences and drive sales. This role emphasizes the importance of genuine interactions, teamwork, and maintaining high visual and operational standards. Ideal candidates will possess a love for the brand and experience in customer service, while being flexible to meet the store's needs. Join a vibrant team where your contributions will directly impact the store's success and customer satisfaction. Enjoy a dynamic work environment with comprehensive perks and benefits that support your well-being and growth.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee Discounts

Retirement Savings

Qualifications

• Experience in customer service and team collaboration is essential.
• Ability to work flexible hours including nights and weekends.

Responsibilities

• Drive sales by providing a genuine customer experience.
• Collaborate with team members and participate in daily store initiatives.

Skills

Customer Service

Team Collaboration

Product Knowledge

Flexibility in Hours

Job description

Location

This position is located at 1245 Worcester St, Natick, Massachusetts, 01760 United States.

Role Summary

A Stylist contributes to driving sales by providing a genuine experience to each customer.

Role Responsibilities

Brand Experience

• Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace.
• Initiates conversation, shares advice, and product knowledge to interact with the customer in every zone in a personalized, genuine way.
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective.

Teamwork + Communication

• Contributes to an inclusive and people-first philosophy by being positive, respectful, and helpful to others.
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses.
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.

Visual + Business Operations

• Maintains Free People’s visual and operational standards while keeping the focus on the customer.
• Supports the shipment process to gain awareness of product including what’s new and what’s reship.
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.

Role Qualifications

• Love for the FP brand.
• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings, and much more! For additional information visit URBN Careers.

Pay Range

Starting from USD $15.00/Hr.

Free People Wage Transparency

To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair, and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.