Free People Key Holder

Free People; Laguna Beach (CA); On-site; Part time

Job summary

A leading retail company seeks a Key Holder in Laguna Beach, California. The role involves driving sales, enhancing customer experience, and supporting store operations. Ideal candidates will demonstrate leadership, customer service skills, and a passion for the brand. Flexible hours are required, and comprehensive benefits are offered.

Benefits

Medical

Dental

Vision

PTO

Generous Employee Discounts

Retirement Savings

Qualifications

• Ability to work flexible hours including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Acts as a brand ambassador and reflects the company values.
• Supports the store management team by participating in daily office procedures.
• Guides and develops Stylist team.

Skills

Leadership

Team Player

Customer Service

Job description

Join to apply for the Free People Key Holder role at Free People

2 weeks ago Be among the first 25 applicants

Join to apply for the Free People Key Holder role at Free People

This position is located at 225 Forest Ave, Laguna Beach, California, 92651 United States

Role Summary

A Key Holder collaborates with the management team in supervision of store operations functions and leading an environment that is engaging and inspiring to the customer and team. This includes driving sales, building awareness of key metrics, and contributing to the development of others.

Role Responsibilities

Brand Experience

• Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer
• Creates selling initiatives that enhance the customer experience; empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations
• Delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications
  
  

Leadership + Team Management

• Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks
• Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales
• Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resources
  
  

Visual + Business Operations

• Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance
• Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP’s visual and display standards; ensures omni-channel orders are processed timely and accurately
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
  
  

Communication + Relationships

• Supports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
• Stays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat ins
• Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills
• Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression
  
  

Role Qualifications

• Love for the FP brand
• Stands out as a leader
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays
• Eagerness to learn and grow within the organization
  
  

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $17.00/Hr.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  General Business, Management, and Customer Service

• Industries

  Retail, Retail Apparel and Fashion, and Consumer Services

Referrals increase your chances of interviewing at Free People by 2x

Get notified about new Keyholder jobs in Laguna Beach, CA.

Assistant Store Manager (South Coast Plaza)

Newport Beach, CA $75,000.00-$90,000.00 2 weeks ago

Food & Beverage Supervisor - Young's Beach Shack

Retail Store Manager, Fabletics (Fashion Island - Newport Beach, CA)

Lead Sales (Key Holder, Full Time, Mission Viejo - Pottery Barn

General Manager - Outlets at San Clemente (NEW STORE)

Newport Beach, CA $75,000.00-$85,000.00 1 week ago

Retail Key Holder-MARKETPLACE AT LAGUNA NIGUEL

Jack In The Box - ASSISTANT RESTAURANT MANAGER

Store Manager, Levi’s, Newport Beach Fashion Island

Costa Mesa, CA $50,050.00-$83,380.00 1 day ago

Luxury Consignment Store Manager: Newport Beach, CA

Jack In The Box - ASSISTANT RESTAURANT MANAGER

Jack In The Box - ASSISTANT RESTAURANT MANAGER

Newport Beach, CA $85,000.00-$100,000.00 3 days ago

Lead Stock (Key Holder), Full Time, Mission Viejo - Pottery Barn

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.