Fraud Strategy & Analytics Lead

Bank of America; Newark (DE); On-site; USD 160,000 - 183,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America seeks an experienced Fraud Project and Strategy Program Manager within the Client Protection organization. You will lead digital money movement fraud and scam prevention initiatives, coordinating across product, technology, operations, and external partners to deliver effective risk mitigations and data-driven decisions.

You will drive project planning, stakeholder engagement, and ongoing reporting while guiding teams through complex analyses and strategy development in a

Qualifications

• 3+ years of fraud experience
• 4+ years' experience in SAS or SQL querying
• Ability to work in a fast-paced, dynamic environment is critical.
• Must have exceptional organizational
• Outstanding critical thinking, and analytical skills
• Proven communication skills in describing complex issues to inform strategic insights and decision.
• Ability to present, lead, support, and influence senior management and business stakeholders.
• Innovation mindset with the ability to challenge the status quo.

Responsibilities

• Supports department-wide strategies and portfolio trend analysis, forecasting, and risk/control performance
• Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for their business unit
• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
• Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work
• Maintains strategic relationships with peers and counterparts across product, technology, and business control functions
• Project Planning and Execution: Develop and execute project plans to enhance our digital money movement fraud & scam prevention capabilities. Coordinate tasks, timelines, and resources to ensure successful project delivery.
• Stakeholder Management: Work closely with cross-functional teams, including fraud analysts, investigators, technology, legal, compliance, and external partners, to achieve project objectives and ensure alignment with overall organizational goals.
• Risk Mitigation: Identify and assess potential risks associated with our digital money movement fraud & scam projects. Develop and implement mitigation strategies to minimize project-related risks.
• Documentation and Reporting: Maintain thorough documentation of project plans, progress, and outcomes. Provide regular updates and reports to senior management on project status and achievements.
• Funding coordinator: Work with resource allocation to ensure proper prioritization and funding is received. Act as key point of contact from a strategy standpoint for all cross functional, cross business projects and endeavors
• Providing fraud requirements, testing, and development of strategies for new project and endeavors
• Lead gap identification for strategy data and identifying new sources of data (internal or vendor-provided) that can enrich our existing detection processes, be added to our decision systems, and allow for new detection strategies to be developed. Will require close coordination with partners in Fraud Technology.
• Drive proof of concept endeavors from a strategy standpoint
• Liaise with 3rd party vendors to understand capabilities to select best format for internal gap closures.
• Collaborate with cross-functional teams to integrate fraud detection measures into existing systems and processes.
• Stay abreast of industry trends, emerging threats, and technological advancements to continuously enhance fraud prevention methodologies.
• Ensuring proper risk controls are deployed, while adhering to best practices.
• Systems Integration: Integrate fraud detection systems with core banking and transaction processing systems using APIs and middleware solutions. Collaborate with IT and software development teams to ensure seamless integration and functionality of fraud management systems. Manage and optimize the performance of fraud detection systems and tools.
• Policy and Strategy Development: Stay updated with the latest fraud trends, regulatory requirements, and best practices. Lead the creation and refinement of fraud detection and prevention strategies.
• Work closely with compliance, legal, risk management, and other relevant departments to align fraud management efforts with organizational goals.
• Partner with claims, policy, strategy, and product teams to deliver data insights and analysis that inform critical decisions and help achieve goals.

Skills

Analytical Thinking

Data and Trend Analysis

Fraud Management

Prioritization

Talent Development

Presentation Skills

Oral Communications

Collaboration

Conflict Management

Innovation Mindset

Issue Management

Decision Making

Education

Advanced degree or project management certification

Tools

SAS

SQL

Job description

Bank of America seeks an experienced Fraud Project and Strategy Program Manager within the Client Protection organization. You will lead digital money movement fraud and scam prevention initiatives, coordinating across product, technology, operations, and external partners to deliver effective risk mitigations and data-driven decisions.

You will drive project planning, stakeholder engagement, and ongoing reporting while guiding teams through complex analyses and strategy development in a