Fraud Senior Specialist II

Truist; Atlanta (GA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

401k plan

Paid vacation days

Paid holidays

Job summary

Truist Financial Corporation seeks a Fraud Risk Analyst to support the evaluation of internal prevention and detection processes. The role collaborates with business process owners across fraud-related projects and systems updates to adapt to changing conditions.

Responsibilities include reporting, data analysis, and supporting risk mitigation efforts, with a focus on ensuring compliance and timely communication with clients and internal teams.

Qualifications

• Bachelor's degree or equivalent education and related training.
• 3 years in financial services with fraud experience or equivalent.
• Ability to work independently in a deadline-oriented environment.
• Strong knowledge of systems, fraud processes and risk mitigation.
• Excellent interpersonal and written communication skills.
• Proficiency in Microsoft Office software.

Responsibilities

• Support project-oriented fraud efforts including problem identification and resolution.
• Assist in LRM systems implementation testing and related training.
• Use PC/mainframe systems to compile reports and create graphs/charts.
• Gather documents, analyze data, maintain statistics, and produce records.
• Contribute to planning and prioritization for business processes and policies.
• Recommend strategies to improve rule parameters and mitigate losses.
• Participate in planning, development and documentation for business recovery.

Skills

Independent work

Fraud risk knowledge

Microsoft Office

Communication skills

Analytical thinking

Time management

Attention to detail

Adaptability

Education

Bachelor's degree or equivalent

Tools

Mainframe systems

Claims management system

Job description

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Please review the following job description:

Support the efforts to analyze and evaluate existing internal prevention/mitigation/detection processes and/or systems of a particular business unit. Participate in continuous review and updates to ensure that systems and processes meet changing business conditions. Responsible for collaborating with business process owners.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Support project-oriented work efforts in the fraud areas of problem identification and resolution, performance and productivity improvement and quality enhancements.
2. Assist in Liability Risk Management (LRM) systems implementation testing and any training that becomes necessary as a result of conclusions reached in project-related activities of systems implementation or policy change.
3. Utilize PC and/or mainframe based systems and software, detection systems and claims management system to compile and prepare reports, and graphs and charts of data developed. May include the creation of financial and/or loss reports.
4. Gather documents, perform analysis, maintain statistics, create records and reports that highlight trends and help establish policies, procedures and quality control standards.
5. Provide input and support in the planning and prioritization for business systems related processes and policies.
6. Recommend strategies to improve rule parameters and/or processes for mitigating losses.
7. Assist with the planning, development and documentation to facilitate business recovery strategies and participate in testing and deployment, if needed.

Qualifications

Required Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's degree or equivalent education and related training
2. Three years of experience in financial services industry, including two years of fraud experience or equivalent, which provides a working knowledge of financial services transaction processing
3. Ability to work independently in a detailed and deadline-oriented environment
4. Strong level of knowledge regarding systems, fraud processes and risk mitigation
5. Possess a strong sense of urgency, strong independent reasoning, analytical, organizational and operational skills
6. Excellent interpersonal skills and the ability to communicate (verbal and written) clearly to internal and external clients
7. Demonstrated proficiency in basic computer applications such as Microsoft Office software products
8. Ability to analyze, process, and communicate information timely and accurately
9. Understanding of basic accounting principles in a financial environment
10. Strong time management and organizational skills
11. Ability and willingness to work flexible hours including evenings and weekends, as required

Preferred Qualifications

1. Five years of financial services industry experience, including four years of fraud experience and/or experience which provides a working knowledge of financial services transaction processing
2. Strong knowledge of, and ability to apply various regulatory guidelines (includes one or more of the following): Regulation E, Regulation CC, Uniform Commercial Code (UCC), National Automated Clearing House (NACHA), Telephone Consumer Protection Act (TCPA), Visa rules, Identity Theft Red Flags, Regulation J, Office of Foreign Assets Control (OFAC), Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Fair Credit Reporting Act (FCRA)

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.

Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.

For more details on Truist’s generous benefit plans, please visit our Benefits site.

Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

• medical
• dental
• vision
• life insurance
• disability
• accidental death and dismemberment
• tax-preferred savings accounts
• a 401k plan
• 10 days of vacation
• 10 sick days
• paid holidays
• defined benefit pension plan
• restricted stock units
• deferred compensation plan

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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