ORMP Risk Officer II - Fraud

Truist; Richmond (VA); On-site; USD 136,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k

Vacation policy

Sick leave

Paid holidays

Pension plan

RSUs

Deferred compensation

Job summary

Truist is seeking an experienced Operational Risk Management professional to lead fraud risk programs and oversight across the organization. You will research, develop, and implement forward‑looking risk management systems, and work with teams to embed strong controls.

The role requires a decade in banking or related management, with a track record in fraud risk, leadership, and stakeholder collaboration. A strong communication skillset and MS Office proficiency are essential.

Qualifications

• Bachelor's degree or equivalent; 10+ years banking/related management experience.
• 5 years of management with direct supervisory responsibility.
• Strong operational and fraud risk management knowledge and leadership.
• Excellent interpersonal and communication skills for cross‑functional collaboration.
• Proficient with Microsoft Office and risk reporting.

Responsibilities

• Design and oversee fraud risk management program and oversight framework.
• Provide ongoing oversight of the company's fraud risk activities.
• Develop and maintain fraud risk assessments and control improvements.
• Ensure Key Risk Indicators are tracked and reported to executives.
• Collaborate with relevant teams to address emerging threats.
• Report to executive management on fraud capabilities and remediation status.

Skills

Operational Risk

Fraud Risk

Leadership

Analytical

Stakeholder mgmt

Communication

MS Office

Education

Bachelor's Degree

Advanced Degree (MBA, MS)

Tools

GRC tools

Job description

Contract Type

Regular

Language Fluency

English (Required)

Work Shift

1st shift (United States of America)

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Operational Risk Management Programs Risk Officer II-Fraud

A senior subject matter expert responsible for the design, development, implementation, and execution of core operational and fraud risk program(s). This individual is a thought leader that will research, evaluate and recommend solutions for operational and fraud risk management programs and implement forward-looking systems and processes that support proactive risk management.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Design, establish and execute fraud risk management program and oversight framework that ensures appropriate identification, assessment, monitoring, reporting, and mitigation of operational fraud risk at Truist.
• Provide ongoing oversight of the company's fraud risk management activities.
• Develop and maintain fraud risk assessments, including periodic updates to identify potential gaps in controls and recommend enhancements.
• Ensure appropriate Key Risk Indicators are developed and maintained; identify and clearly articulate gaps to executives, and track recommendations to completion.
• Serve as an operational fraud risk expert for risk managers on higher risk and more complex assignments.
• Collaborate with Fraud Strategy, Fraud Operations, and first line of defense business unit teams to incorporate emerging threats into our acquisition and account management strategies.
• Report to executive management on the effectiveness of our fraud capabilities in the first line of defense.
• Track and monitor fraud issue remediations using GRC tools and report status updates to management.
• Ensure program components meet regulatory expectations and are aligned with industry best practices.
• Stay abreast of emerging issues related to Risk Management, business process automation and design and other relevant disciplines and incorporate new learning into work processes.
• Support the development and growth of teammates through on-going coaching and mentorship.
• Develop and maintain effective working relationships with stakeholders in all Business Units and second line functions.
• Drive a strong enterprise risk culture that aligns to Truist's purpose, mission, and values by fostering rigor and discipline focused on risk and compliance awareness, ethical business practices, transparency and escalation.

Required Qualifications

• Bachelor's Degree or an equivalent combination of education and experience.
• Ten years of banking or related management experience.
• Five years of management experience that includes direct supervisory responsibility.
• Possess and demonstrate strong Operational and Fraud Risk Management knowledge, leadership and decision-making skills.
• Strong analytical and organizational skills and extensive experience designing, developing, implementing and executing risk management programs.
• Ability to work independently with minimal direction and guidance.
• Excellent interpersonal skills with the ability to develop and maintain collaborative relationships with multiple stakeholders, interact effectively with all levels of management, and effect and influence change in a dynamic environment.
• Excellent verbal and written communication skills, with the ability to present issues, observations, and recommendations.
• Adept with Microsoft Office products.

Preferred Qualifications

• Advanced Business Degree (MBA, MS, MA, etc.).
• Industry Certification such as Certified Fraud Examiner (CFE). Experience in establishing new Corporate operational fraud risk programs or initiatives with large, complex financial institutions. Experience in fraud risk consulting / strategic planning roles. Experience working for or with (significant interactions) regulatory agencies (FRB, OCC, FDIC).

To comply with the Virginia pay transparency statute and for work locations in Virginia only, The annual base salary for this position is $136,000 - $170,000

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work