Fraud Senior Specialist II

Truist Wealth; Atlanta (GA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid vacation

Paid holidays

Sick leave

Disability insurance

Job summary

Truist Wealth seeks a proactive professional to support internal prevention and mitigation efforts in fraud and risk management. You will analyze data, prepare reports, and help optimize systems and policies to reduce losses.

The role requires collaboration across teams, strong analytical abilities, and experience in financial services fraud. A Bachelor's degree and 3+ years of fraud exposure are expected.

Qualifications

• Bachelor's degree or equivalent education and training.
• Three years in financial services with fraud experience or equivalent.
• Ability to work independently in a detailed, deadline-oriented environment.
• Strong knowledge of systems, fraud processes and risk mitigation.
• Urgency, analytical, organizational and operational skills.
• Excellent verbal and written communication with internal/external clients.
• Proficiency in basic computer applications including Microsoft Office.

Responsibilities

• Support project-oriented fraud-related efforts and process improvements.
• Assist in LRM systems implementation testing and training.
• Use PC/mainframe systems and reporting tools to prepare data reports and visuals.
• Gather documents, analyze data, and create records highlighting trends.
• Provide input in planning and prioritization of business systems processes.
• Recommend strategies to improve rule parameters and mitigate losses.
• Assist with planning, development and testing of business recovery strategies.

Skills

Analytical skills

Attention to detail

Communication

Microsoft Office

Independent work

Time management

Fraud awareness

Risk mitigation

Education

Bachelor's degree or equivalent

Tools

Mainframe systems

Reporting software

Claims management system

Job description

Regular or Temporary: Regular Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Support the efforts to analyze and evaluate existing internal prevention/mitigation/detection processes and/or systems of a particular business unit.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. 1. Support project-oriented work efforts in the fraud areas of problem identification and resolution, performance and productivity improvement and quality enhancements.
2. 2. Assist in Liability Risk Management (LRM) systems implementation testing and any training that becomes necessary as a result of conclusions reached in project-related activities of systems implementation or policy change.
3. 3. Utilize PC and/or mainframe based systems and software, detection systems and claims management system to compile and prepare reports, and graphs and charts of data developed. May include the creation of financial and/or loss reports.
4. 4. Gather documents, perform analysis, maintain statistics, create records and reports that highlight trends and help establish policies, procedures and quality control standards.
5. 5. Provide input and support in the planning and prioritization for business systems related processes and policies.
6. 6. Recommend strategies to improve rule parameters and/or processes for mitigating losses.
7. 7. Assist with the planning, development and documentation to facilitate business recovery strategies and participate in testing and deployment, if needed.

Qualifications

Required Qualifications

• 1. Bachelor's degree or equivalent education and related training
• 2. Three years of experience in financial services industry, including two years of fraud experience or equivalent, which provides a working knowledge of financial services transaction processing
• 3. Ability to work independently in a detailed and deadline-oriented environment
• 4. Strong level of knowledge regarding systems, fraud processes and risk mitigation
• 5. Possess a strong sense of urgency, strong independent reasoning, analytical, organizational and operational skills
• 6. Excellent interpersonal skills and the ability to communicate (verbal and written) clearly to internal and external clients
• 7. Demonstrated proficiency in basic computer applications such as Microsoft Office software products
• 8. Ability to analyze, process, and communicate information timely and accurately
• 9. Understanding of basic accounting principles in a financial environment
• 10. Strong time management and organizational skills
• 11. Ability and willingness to work flexible hours including evenings and weekends, as required

Preferred Qualifications

• 1. Five years of financial services industry experience, including four years of fraud experience and/or experience which provides a working knowledge of financial services transaction processing
• 2. Strong knowledge of, and ability to apply various regulatory guidelines (includes one or more of the following): Regulation E, Regulation CC, Uniform Commercial Code (UCC), National Automated Clearing House (NACHA), Telephone Consumer Protection Act (TCPA), Visa rules, Identity Theft Red Flags, Regulation J, Office of Foreign Assets Control (OFAC), Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Fair Credit Reporting Act (FCRA)

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation

• All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• For more details on Truist’s generous benefit plans, please visit our Benefits site.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
• As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.

Truist is a Drug Free Workplace.

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About Truist Truist is a purpose-driven financial services company, formed by the historic merger of equals of BB&T and SunTrust. We serve clients in a number of high-growth markets in the country, offering a wide range of financial services.

At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities. Learn more about Truist on truist.com.