Fraud Program & Analytics Leader

JPMorganChase; Plano (TX); Presencial; USD 95 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health care coverage

On-site wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Resumo da oferta

JPMorganChase is seeking a Senior Business Manager within the Merchant Services Fraud organization in Plano, TX. You will lead executive communications, manage KPI/KRI reporting, and partner with Finance to align budgets with capacity planning.

The role requires translating data into actionable insights and driving cross-functional delivery across multiple teams. You will own strategy execution, OKRs, and investment tracking, delivering clear narratives for senior leaders and ensuring risk and

Qualificações

• Bachelor's degree in Business, Finance, Economics, or related field.
• 5+ years of business-analysis experience with data-driven reporting.
• Experience in Merchant Services or cross-functional matrix environment.
• Strong organizational and project management skills.
• Excellent written and verbal communication.
• Proficient in creating executive-ready presentations using PowerPoint

Responsabilidades

• Lead business management cadences and executive communications; produce leadership-ready materials.
• Own KPI/KRI tracking, scorecards, and monthly metrics reporting end-to-end.
• Support budget management tied to capacity planning with Finance partners.
• Drive strategy, OKRs, and investment tracking with clear status logs.
• Deliver data-driven insights to improve productivity and cost efficiency.
• Coordinate cross-functional alignment for end-to-end delivery and governance.

Conhecimentos

Business management

Data analysis

Project management

Executive presence

Stakeholder management

Communication

Formação académica

Bachelor's degree in Business, Finance, Economics, or related field

Ferramentas

PowerPoint

Excel

Descrição da oferta de emprego

JPMorganChase is seeking a Senior Business Manager within the Merchant Services Fraud organization in Plano, TX. You will lead executive communications, manage KPI/KRI reporting, and partner with Finance to align budgets with capacity planning.

The role requires translating data into actionable insights and driving cross-functional delivery across multiple teams. You will own strategy execution, OKRs, and investment tracking, delivering clear narratives for senior leaders and ensuring risk and