Fraud Prevention Analyst - Remote Eligible

First Commonwealth Bank; Indiana (PA); On-site; USD 55,000 - 90,000; Full time

Job summary

First Commonwealth Bank is seeking a Fraud Specialist to monitor transaction activity across deposit, debit/credit, online banking, mobile, checks, ACH, and wire channels. You will review alerts, investigate suspected fraud, and assist in loss mitigation while delivering professional service.

Reporting to the Lead Financial Crimes Alert Analyst, you will apply fraud knowledge, document cases in Verafin, escalate high-risk activity, and work with internal teams and vendors to process claims and

Qualifications

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
• 1-3 years of fraud detection, financial services, or banking operations.
• Knowledge of common fraud types (e.g., phishing, identity theft, card fraud, account takeover).
• Strong attention to detail and ability to follow structured workflows.
• Solid written and verbal communication skills.
• Proficiency with Microsoft Office and financial systems; ability to learn fraud software platforms.
• Experience with fraud platforms (e.g., Verafin).
• Familiarity with regulatory guidance (e.g., Reg E, UDAAP, BSA/AML, NACHA rules).
• A valid driver’s license and ability to travel as necessary within the bank’s footprint is required.
• Ability to multitask in a fast-paced environment.
• Displays effective and suitable telephone etiquette when speaking to First Commonwealth Bank personnel as well as clients and venfors.
• May be eligible for Telecommuting.

Responsibilities

• Reviews and analyzes fraud alerts generated by internal systems, vendor platforms, and customer reports.
• Determines validity of activity and initiate contact with customers or business units as needed to confirm transactions.
• Escalates confirmed or high-risk cases to the Lead Financial Crimes Alert Analyst or Financial Crimes and BSA Officer for further action.
• Documents fraud cases in the case management system (Verafin), including findings, decisions, and actions taken.
• Assists in gathering and preserving evidence for internal use, external recovery, or legal investigation.
• Follows fraud standard operating procedures (SOPs) and contribute to their ongoing improvement.
• Contacts customers to verify suspicious transactions, educate them on fraud risks, and assist in resolution or reimbursement processes.
• Provides a professional, empathetic, and informative experience for customers impacted by fraud.
• Communicates fraud prevention tips and reinforce security best practices.
• Initiates preventative actions such as holds, blocks, or recommend account closures to contain fraud exposure.
• Works with internal departments and external vendors to process fraud claims, chargebacks, and recoveries.
• Contributes to recovery efforts and documentation for regulatory or insurance-related purposes.
• Collaborates with other Fraud Specialists, Investigators, and Operations staff to resolve cases efficiently.
• Participates in fraud trend discussions, training sessions, and quality assurance reviews.
• Maintains up-to-date knowledge of fraud schemes, tools, and financial industry regulations.
• Promptly responds to any criminal activity and works closely with law enforcement agencies (FBI, US Postal Inspectors, Secret Service, Department of Homeland Security, etc.) on fraud cases.

Skills

Attention to detail

Written and verbal communication

Regulatory knowledge (Reg E, BSA/AML,

Education

High school diploma or equivalent; Associate/Bachelor preferred

Tools

Verafin

Microsoft Office

Job description

First Commonwealth Bank is seeking a Fraud Specialist to monitor transaction activity across deposit, debit/credit, online banking, mobile, checks, ACH, and wire channels. You will review alerts, investigate suspected fraud, and assist in loss mitigation while delivering professional service.

Reporting to the Lead Financial Crimes Alert Analyst, you will apply fraud knowledge, document cases in Verafin, escalate high-risk activity, and work with internal teams and vendors to process claims and