Fraud Prevention Analyst

U.S. Bank; Albuquerque (NM); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Sick leave

Parental leave

Job summary

U.S. Bank is seeking a fraud monitoring professional to identify and secure accounts, validate charges, and collaborate with merchants to resolve issues. The role includes a 5-week training period and a schedule of 8am-4pm ET, Monday through Friday.

The ideal candidate has a high school diploma, 3–5 years of related experience, and strong communication skills. Proficiency in Microsoft Office and a preference for technical or trade school certificates are noted.

Qualifications

• High school diploma or equivalent.
• Typically three to five years of related work experience.
• Ability to interpret technical and administrative instructions.
• Experience with loss mitigation.
• Effective verbal and written communication skills.
• Proficient in Microsoft Office.
• Technical or trade school certificate in business or computer science preferred.

Responsibilities

• Monitor account activity to identify fraudulent financial transactions and violations.
• Secure accounts to prevent losses.
• Validate that charges are authorized with internal departments.
• Resolve customer service issues or fraudulent activity with merchants.
• Maintain merchant processing statistics and records.

Skills

Verbal communication

Written communication

Microsoft Office

Loss mitigation

Instruction interpretation

Fraud recognition

Education

High school diploma

Technical/trade school certificate in business or computer science

Tools

Merchant processing systems

Job description

U.S. Bank is seeking a fraud monitoring professional to identify and secure accounts, validate charges, and collaborate with merchants to resolve issues. The role includes a 5-week training period and a schedule of 8am-4pm ET, Monday through Friday.

The ideal candidate has a high school diploma, 3–5 years of related experience, and strong communication skills. Proficiency in Microsoft Office and a preference for technical or trade school certificates are noted.