Fraud Operations Intern (Summer 2027)

Triwill Group; Denver, Northern (CO, KY); Hybrid; USD 30,000 - 41,000; Full time

Benefits offered by this job

Market compensation

Wellness wallet

AI tools access

Paid time off

Catered meals

Job summary

Robinhood is seeking a Fraud Operations Intern in Denver, CO to conduct end-to-end fraud investigations, review alerts, and help identify fraud trends. You will work with cross-functional teams to protect customers and the company from losses, while gaining hands-on experience in fraud prevention and data analysis.

This internship requires full-time enrollment in a degree program with graduation windows 2027/2028, and involves in-person attendance at least 3 days a week in our Denver office.

Qualifications

• Strong analytical and problem-solving abilities.
• Effective written and verbal communication.
• Experience collaborating with cross-functional teams.

Responsibilities

• Review and investigate suspected fraudulent alerts using internal and external tools.
• Apply data analysis to identify fraud trends and detection methods.
• Communicate emerging fraud findings to stakeholders.
• Document rationales for each alert and refer to other teams as needed.
• Interact with customers about active fraud investigations when appropriate.

Skills

Analytical thinking

Problem solving

Communication

Collaboration

Education

Enrollment in degree program

Job description

Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Fraud Investigation team’s mission is to ensure Robinhood customers have swift identification and resolution of fraud-related issues. We do this by interacting with customers when their accounts encounter fraud, placing temporary restrictions on accounts if needed, investigating customer-surfaced and RH-identified fraud, communicating in a timely manner, and efficiently restoring and remediating accounts to their pre-fraud status. We train and employ skilled and knowledgeable investigators, deliver consistent and high-quality support, and minimize impact from fraud losses to protect our customers and our company’s financial health.

As a Fraud Operations Intern, you will conduct an end-to-end fraud investigation of accounts that have any concerns of fraud, with the ultimate goal of protecting our customers and minimizing fraud exposures to the firm. As a Fraud Operations Intern you will be responsible for reviewing fraud alerts, determining fraud or no-fraud and help identify emerging fraud trends through data analysis.

This role is based in our Denver, CO office with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Review and investigate suspected fraudulent alerts — both proactive and reactive — using multiple internal and external tools
• Use data analysis techniques, critical thinking, and pattern detection to identify emerging fraud trends and detection methodologies
• Recognize and actively communicate emerging fraud trends and findings to relevant stakeholders
• Document the rationale and determination for each alert and submit referrals to other Robinhood teams where necessary
• Occasionally communicate with customers regarding information on their accounts related to an active fraud investigation

What you bring

• Currently enrolled in a full‑time, degree‑seeking program in Business, Accounting, Criminal Justice, Psychology, or a related field with an expected graduation date of Winter 2027/Spring 2028
• Interest in the end-to-end fraud investigation process and various fraud typologies, including Account Takeovers, Identity Theft, and Money Movement Fraud
• Strong analytical and problem‑solving skills with the ability to independently make sound decisions on potentially fraudulent cases
• Effective written and verbal communication skills with strong attention to detail
• Experience collaborating with cross‑functional teams, such as product, engineering, legal, compliance, or financial crimes

What we offer

• Market competitive compensation structure
• Quarterly lifestyle wallet for personal wellness, learning and development, and more
• Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not
• Time away including company holidays, paid time off, and sick time
• Lively office environment with catered meals, fully stocked kitchens, and geo‑specific commuter benefits

Base pay for the successful applicant will depend on a variety of job‑related factors, which may include education, training, experience, location, business needs, or market demands. The expected hourly range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)

$26 — $26 USD

Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.