Fraud Operations Intern (Summer 2027)

Robinhood; Denver (CO); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Lifestyle wallet

AI skill-building

Paid time off

Meals and snacks

Commuter benefits

Job summary

the company in Denver, CO is seeking a Fraud Operations Intern to conduct end-to-end investigations, review fraud alerts, and help identify trends to protect customers and reduce losses. This in-person role requires attendance at least 3 days per week at the Denver office.

You will review alerts, determine fraud vs. non-fraud, and communicate findings while collaborating with product, engineering, legal, and compliance teams. Strong analytical skills and detailed communication are essential.

Qualifications

• Currently enrolled in a full-time, degree-seeking program with expected graduation Winter 2027/Spring 2028.
• Interest in end-to-end fraud investigation processes and fraud typologies (Account Takeovers, Identity Theft, Money Movement Fraud).
• Strong analytical and problem-solving skills with the ability to independently decide on potentially fraudulent cases.
• Effective written and verbal communication with strong attention to detail.
• Experience collaborating with cross-functional teams such as product, engineering, legal, compliance, or financial crimes.

Responsibilities

• Review and investigate suspected fraudulent alerts—proactive and reactive—using multiple internal and external tools.
• Use data analysis techniques to identify emerging fraud trends and detection methodologies.
• Identify and communicate fraud trends and findings to relevant stakeholders.
• Document rationale and determinations for each alert and submit referrals to other teams as needed.
• Occasionally communicate with customers regarding information on their accounts related to active fraud investigations.

Skills

Analytical thinking

Problem-solving

Written communication

Cross-functional collaboration

Education

Degree-seeking program in Business, Accounting, Criminal Justice, Psychology or related field

Job description

Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. the company isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Fraud Investigation team’s mission is to ensure the company customers have swift identification and resolution of fraud-related issues. We do this by interacting with customers when their accounts encounter fraud, placing temporary restrictions on accounts if needed, investigating customer-surfaced and RH-identified fraud, communicating in a timely manner, and efficiently restoring and remediating accounts to their pre-fraud status. We train and employ skilled and knowledgeable investigators, deliver consistent and high-quality support, and minimize impact from fraud losses to protect our customers and our company's financial health.

As a Fraud Operations Intern, you will conduct an end-to-end fraud investigation of accounts that have any concerns of fraud, with the ultimate goal of protecting our customers and minimizing fraud exposures to the firm. As a Fraud Operations Intern you will be responsible for reviewing fraud alerts, determining fraud or no-fraud and help identify emerging fraud trends through data analysis.

This role is based in our Denver, CO office with in-person attendance expected at least 3 days per week.

At the company, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Review and investigate suspected fraudulent alerts — both proactive and reactive — using multiple internal and external tools

• Use data analysis techniques, critical thinking, and pattern detection to identify emerging fraud trends and detection methodologies

• Recognize and actively communicate emerging fraud trends and findings to relevant stakeholders

• Document the rationale and determination for each alert and submit referrals to other the company teams where necessary

• Occasionally communicate with customers regarding information on their accounts related to an active fraud investigation

What you bring

• Currently enrolled in a full-time, degree-seeking program in Business, Accounting, Criminal Justice, Psychology, or a related field with an expected graduation date of Winter 2027/Spring 2028

• Interest in the end-to-end fraud investigation process and various fraud typologies, including Account Takeovers, Identity Theft, and Money Movement Fraud

• Strong analytical and problem-solving skills with the ability to independently make sound decisions on potentially fraudulent cases

• Effective written and verbal communication skills with strong attention to detail

• Experience collaborating with cross-functional teams, such as product, engineering, legal, compliance, or financial crimes

What we offer

• Market competitive compensation structure

• Quarterly lifestyle wallet for personal wellness, learning and development, and more

• Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not

• Time away including company holidays, paid time off, and sick time

• Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected hourly range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)

$26—$26 USD

If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.

the company provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review thePrivacy