Fraud Mitigation Specialist I

Redwood Credit Union

Napa (CA)

On-site

USD 41,328 - 55,104

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Redwood Credit Union seeks an Account Fraud Specialist I to identify, prevent, and mitigate fraud against Members, assets, and staff. The role serves as a responder for branch and back office concerns, evaluating risk and forwarding priority matters to the Account Fraud Assistant Manager.

Key duties include reviewing MDC Fraudboard and Verafin reports, restricting accounts when fraud is suspected, and communicating with Members.

Qualifications

Excellent analytical, evaluation, and interpersonal skills.
Strong verbal and written communication abilities.
Solid understanding of banking fraud threats and AML considerations.
Proficient in Excel and fraud/AML software.
Able to organize workflow efficiently and manage multiple tasks.

Responsibilities

Review MDC Fraudboard reports to identify fraudulent transactions and restrict accounts.
Review Verafin for New Account Fraud, Wire Fraud, MDF Fraud, ATM Fraud, and Online Banking Takeover.
Restrict/secure accounts when fraud is suspected and communicate with Members.
Investigate escalated alerts and follow through with account restrictions and member communication.
Analyze member/transaction data to identify fraudulent activity and document findings.
Coordinate with branches and law enforcement as needed.