Senior Fraud Analyst

East West Bank; Texas; On-site; USD 39,000 - 52,000; Full time

Job summary

East West Bank is seeking a Senior Fraud Analyst to identify, investigate, and mitigate fraudulent activity across online and mobile banking and related services. The role focuses on detection, case management, and policy enhancement to protect customers and the institution.

You will work with a team to analyze fraud patterns, maintain relationships within the fraud/risk community, and support procedure development. A strong CAMS-like background and regulatory familiarity are valued.

Qualifications

• Knowledge of fraud prevention, detection, analysis and mitigation.
• Knowledge of OFAC, FinCen and other US financial regulators.
• 5+ years fraud risk management in day-to-day operations; 10+ years preferred.

Responsibilities

• Analyze and review fraud reports, detect patterns and trends to mitigate risk.
• Perform traditional fraud case management including inbound/outbound calls.
• Review and enhance fraud management policies, procedures and controls.
• Collaborate with other fraud analysts and risk management professionals.
• Understand bank fraud monitoring capabilities and infrastructure.

Skills

Fraud prevention

Regulatory knowledge

Digital channels

Multi-tasking

Communication skills

Education

Bachelor's degree

CFE Certification

Job description

Introduction

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.

Introduction

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.

Overview

We are currently seeking a Senior Fraud Analyst. The Senior Fraud Analyst will be responsible for identifying, investigating and mitigating potential fraudulent activity involving users of our new online and mobile banking platform along with the various services being offered.

Responsibilities

• Analyzes and reviews fraud reports including the required analysis to detect patterns and identify trends to mitigate risk; leverages tools from both vendors and internal applications
• Practice traditional fraud case management including handling inbound and outbound calling.
• Continuously review, identify, assess and enhance fraud management policies, procedures, process design and controls.
• Collaborates with other analysts on fraud team.
• Build and maintain relationships within industry of fraud & risk management professionals including other FI contacts.
• Understand the functionality, infrastructure and usage of the bank’s fraud monitoring capabilities (traditional and online) with a high degree of subject matter expertise.
• Assist with procedure development based on processes within team.
• Perform other duties as assigned

Qualifications

• Good working knowledge of fraud prevention, detection, analysis and mitigation.
• Knowledge of OFAC, FinCen and other US Financial Regulatory agencies.
• Preferred knowledge of banking regulations.
• Strong level of subject matter expertise working in fraud management across various payment channels including ACH, wires, debit card, P2P, etc.
• Superior multi-tasking skills in a fast paced environment.
• Experienced in digital channels with emphasis on web/mobile authentication, anti-fraud technology and activity-based alerting
• CFE Licensing/Certification Preferred
• Bachelor's degree preferred
• 5+ years Fraud risk management experience in day to day operations including reporting, alerting and case management, 10+ years preferred
• Alternative combination of education and experience: 10 years

Compensation

The base pay range for this position is USD $28.00/Hr. - USD $38.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.