Fraud Management Lead – Prevention & Detection

Hawaii-State-Federal-Credit-Union; Honolulu (HI); On-site; USD 97,000 - 128,000; Full time

Benefits offered by this job

Health Coverage

Paid Time Off

Retirement Savings (401(k))

Transportation Subsidy

Health & Wellness

Growth Opportunities

Work Environment

Job summary

Hawaii State Federal Credit Union is seeking an experienced Fraud Management Department Manager to lead fraud prevention, detection and investigations from our Honolulu HQ. You will guide proactive controls, educate teams, and serve as the first line of defense reporting to the Enterprise Risk Division Manager.

The role requires 5+ years in fraud-related fields, 1+ year of supervisory experience, and strong knowledge of financial institutions and regulations.

Qualifications

• 5+ years of progressive experience in fraud prevention, investigations, risk management or related field.
• 1+ year of managerial experience leading a team.
• Strong understanding of financial institution operations and regulatory knowledge.
• Experience in program development and management.

Responsibilities

• Fraud Prevention & Control Execution: design, implement and optimize fraud prevention strategies and controls.
• Fraud Detection & Monitoring: monitor analytics and surveillance to identify suspicious activity and emerging fraud schemes.
• Fraud Investigation & Case Management: handle escalated fraud cases with high priority and complexity.
• Operational Fraud Decisioning: make decisions on claims, account closures and other actions to mitigate losses.
• Fraud Operations Reporting: report metrics to division and relevant business units.
• Develop and deliver fraud training and organizational awareness.

Skills

Fraud prevention

Fraud investigations

Risk management

Compliance

Financial services

Job description

Hawaii State Federal Credit Union is seeking an experienced Fraud Management Department Manager to lead fraud prevention, detection and investigations from our Honolulu HQ. You will guide proactive controls, educate teams, and serve as the first line of defense reporting to the Enterprise Risk Division Manager.

The role requires 5+ years in fraud-related fields, 1+ year of supervisory experience, and strong knowledge of financial institutions and regulations.