Fraud Investigator II

Financeroles; Texas; On-site; USD 60,000 - 90,000; Full time

Job summary

Financeroles is seeking a Fraud Investigator II to work under minimal supervision and support external investigations. You will gather information, document steps, and present issues to senior investigators while liaising with bank personnel and law enforcement.

The role requires strong analytical and communication skills, with experience in fraud investigations and familiarity with banking regulations. You may participate in interviews and handle multiple projects with high accountability.

Qualifications

• Bachelor’s Degree in business-related discipline or commensurate experience.
• 3+ years of bank fraud investigations experience or 7 years banking experience required.
• Fraud-interviewing experience preferred.
• Excellent verbal, written and interpersonal communication skills with the ability to interact with all levels of Bank personnel and law enforcement.
• Strong analytical, time management, organizational, and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
• Must be self-motivated with strong initiative, high level of accountability, and the ability to work independently.
• Strong computer skills, specifically with Microsoft Office suite of products, and the ability to learn and utilize custom banking systems and applications.

Responsibilities

• Accumulate information regarding initial stages of external investigations and present to senior investigators or management.
• Document case comments and investigative steps in compliance with procedures.
• Submit Suspicious Activity Reports (SARs) and Management Notifications with minimal supervision.
• Maintain liaison with business units, branches, and law enforcement.
• Conduct routine interviews, participate in more complex interviews, and handle project assignments as needed.

Skills

Fraud scheme knowledge

Investigative software

Documentation

SAR reporting

Bank regulations

Interpersonal communication

Time management

Independent work

Microsoft Office

Law enforcement liaison

Education

Bachelor's degree in business-related discipline

Tools

Investigative software tools

Microsoft Office

Job description

Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!

The Fraud Investigator II will have minimal supervision under manager or designee, accumulates information regarding initial stages of external investigations. Will present questionable issues to more experienced investigators or management. Develop the ability to function as a departmental representative in routine issues. May accompany more senior members of the Investigations team to enhance this dimension.

• Good working knowledge of various fraud schemes (kiting, elder abuse, BEC, wire fraud, counterfeit rings, etc.) and characteristics of the red flags.
• Good working knowledge of research and investigative software programs and tools.
• Accurately and thoroughly document case comments and all investigative steps in compliance with department procedures and standards.
• Accurately identify and submit timely Suspicious Activity Reports (SARs) and Management Notifications with minimal supervision.
• Good working knowledge of bank regulations and operations to assist in determining risk to the bank on fraud related issues.
• Assist other team members as directed.
• Ability to research and investigate external cases concurrently, with minimal management supervision, while adhering to all department and regulatory standards.
• Maintain communication by providing telephone support to all branches and Call Center, discussing possible policy changes with Management to present to Operation Services, notifying Regional Managers of large losses, and communicating with law enforcement on pending investigations.
• Establish liaison with business units and initiates contacts with outside corporations and agencies. Attend area Intel Meetings as directed.
• Conduct routine interviews and may participate in more complex interviews with more experienced investigators.
• Handle project assignments as needed.

• Bachelor’s Degree in business related discipline or commensurate experience required. Financial Fraud experience preferred.
• 3 or more years of bank fraud investigations experience or 7 years banking experience required.
• Fraud-interviewing experience preferred.
• Excellent verbal, written and interpersonal communication skills with the ability to interact with all levels of Bank personnel and law enforcement.
• Strong analytical, time management, organizational, and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
• Must be self-motivated with strong initiative, high level of accountability, and the ability to work independently.
• Strong computer skills, specifically with Microsoft Office suite of products, and the ability to learn and utilize custom banking systems and applications.

The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.