Fraud Investigator

your Jared; Silver Spring (MD); Hybrid; USD 70,000 - 109,000; Full time

Job summary

EagleBank is seeking a Fraud Investigator to develop and conduct fraud investigations, monitor alerts, and mitigate losses. The role involves collaboration with BSA/AML, clients, and law enforcement to address fraud trends.

The position requires a bachelor's degree or equivalent, 2+ years in fraud/fraud-related investigations, and proficiency with Microsoft Office. Hybrid work with four days in the Bournefield office, Silver Spring, MD is offered.

Qualifications

• Bachelor's degree required or equivalent experience; related professional experience may substitute.
• 2+ years working in fraud/financial crimes investigations preferred
• Ability to document case-work and prepare reports/forms; strong written and oral communication

Responsibilities

• Conduct fraud investigations and monitor fraud alerts; mitigate losses through asset recovery.
• Monitor fraud trends and contribute to strategy development to address trends.
• Interact with Fraud Investigations Manager, BSA/AML, clients, and law enforcement as needed.
• Prepare accurate and clear case reports and documentation.

Skills

Fraud investigations

Communication

Documentation

Presentation

Training

MS Office

Interpersonal skills

Data gathering

Education

Bachelor's degree or equivalent

Tools

Verafin

Case-management systems

Core banking systems

Job description

We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ – EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers. EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships. The minimum and maximum projected annualized salary for this position is: $69,844.00 to $108,847.00. Additional compensation may be possible based on experience and skills.

We understand the need to be creative and flexible when it comes to telecommuting and other alternative work arrangements. This position is eligible for our hybrid remote work and will work in the Bournefield office in Silver Spring, MD four days per week.

The Fraud Investigator develops and conducts fraud investigations, monitors and dispositions fraud alerts, and mitigates financial losses through asset recovery for EagleBank Corp. Monitors and reports on fraud trends and engage in strategy development to address these trends. Requires direct and productive interaction with the Fraud Investigations Manager, BSA/AML, clients, and other fraud personnel within financial services organizations entities, and federal/local/state law enforcement agencies.

Requirements:

• Bachelor's degree in a related field required, or an equivalent combination of education and experience. In lieu of a bachelor's degree, three (3) years of directly related professional experience may be substituted.
• 2 years training and direct experience in fraud/financial crimes investigations, preferably within the Financial Services Sector
• Relevant financial services sector, military and/or law enforcement experience which includes financial investigations may be substituted
• Ability to document case-work and prepare or create effective reports/forms Ability to communicate clearly with customer and employees (orally and in writing)
• Strong, demonstrated presentation skills to all levels within the enterprise
• Able to design/teach/train individuals and groups on moderately complex materials relating to security and fraud
• Proficient with Microsoft Office products (Word, Excel, PowerPoint)
• Ability to communicate clearly interview or interrogate, when appropriate
• Ability to interact productively with clients and staff (orally on-clients in data-gathering and support
• Working knowledge of banking products such as checking accounts, wire transfer, ACH, credit/debit cards

Preferences:

• Direct experience in interacting with law enforcement, AML/BSA, etc
• Knowledge and experience with case- management systems and core banking systems
• Working knowledge of Verafin
• Specific knowledge of core banking systems, operation of common banking products, applicable laws and regulations, and how each may be impacted by fraudulent activities
• Willingness to join and participate in local security and fraud-management organizations

Don't meet all the requirements? We encourage you to still apply if you think you are the right person to join our community. We are always interested connecting with people inspired by our mission and values. If you aren't hired for this position, your resume will remain available for the next year and might be considered for future openings. Note: You can update your resume as often as needed.